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Software
Software Troubleshooting
Kaspersky IS and Google Chrome
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<blockquote data-quote="jackuars" data-source="post: 584099" data-attributes="member: 24462"><p>[USER=19498]@XhenEd[/USER] The issue happens only with Google Chrome, but not on any other browser. Yes it should be a Kaspersky certificate problem. But since am new to the software I've no idea how to resolve it.</p><p></p><p>[USER=36043]@harlan4096[/USER] Am using KIS 2017. The date and time are right. The issue also happens with Facebook, Yahoo but not all HTTPs sites since DuckDuckGo works without any issue.</p><p></p><p>[USER=58090]@Parsh[/USER] Obviously not a malicious URL: <a href="https://www.google.com/gmail/" target="_blank">https://www.google.com/gmail/</a></p><p></p><p>This is the message that I get.</p><p></p><p><span style="font-size: 22px"><span style="color: #ff0000"><strong>This site can’t be reached</strong></span></span></p><p><span style="color: #ff0000"><strong><a href="http://www.google.com" target="_blank">www.google.com</a></strong> unexpectedly closed the connection.</span></p><p><span style="color: #ff0000"></span></p><p><span style="color: #ff0000">Try:</span></p><p><span style="color: #ff0000"></span></p><ul> <li data-xf-list-type="ul"><span style="color: #ff0000">Checking the connection</span></li> <li data-xf-list-type="ul"><a href="https://malwaretips.com/data:text/html,chromewebdata#buttons" target="_blank"><span style="color: #ff0000">Checking the proxy and the firewall</span></a></li> <li data-xf-list-type="ul"><span style="color: #ff0000">Running Windows Network Diagnostics</span></li> </ul><p><span style="color: #ff0000">ERR_CONNECTION_CLOSED</span></p></blockquote><p></p>
[QUOTE="jackuars, post: 584099, member: 24462"] [USER=19498]@XhenEd[/USER] The issue happens only with Google Chrome, but not on any other browser. Yes it should be a Kaspersky certificate problem. But since am new to the software I've no idea how to resolve it. [USER=36043]@harlan4096[/USER] Am using KIS 2017. The date and time are right. The issue also happens with Facebook, Yahoo but not all HTTPs sites since DuckDuckGo works without any issue. [USER=58090]@Parsh[/USER] Obviously not a malicious URL: [URL]https://www.google.com/gmail/[/URL] This is the message that I get. [SIZE=6][COLOR=#ff0000][B]This site can’t be reached[/B][/COLOR][/SIZE] [COLOR=#ff0000][B][URL='http://www.google.com']www.google.com[/URL][/B] unexpectedly closed the connection. Try: [/COLOR] [LIST] [*][COLOR=#ff0000]Checking the connection[/COLOR] [*][URL='https://malwaretips.com/data:text/html,chromewebdata#buttons'][COLOR=#ff0000]Checking the proxy and the firewall[/COLOR][/URL] [*][COLOR=#ff0000]Running Windows Network Diagnostics[/COLOR] [/LIST] [COLOR=#ff0000]ERR_CONNECTION_CLOSED[/COLOR] [/QUOTE]
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