I don't have this
Very strange.
Basically, That email is just all their contact info.
The "thank you" from Kaspersky Cloud's .de website stated this, so it may be a bit slow in getting an actual key....
"Dear CHIP reader, dear CHIP reader,
Thank you for using Kaspersky Security Cloud! Please enter your e-mail address and your promotional code, which you received from CHIP. You will then receive an e-mail with your individual activation code, which allows you to download your software for 3 devices at my.kaspersky.com.
Dear customer,
Thank you very much for your email. This is an automatic response. We will process your e-mail as soon as possible and contact you if necessary.
Please note: At the moment there are working times of 1-3 working days for e-mails via our customer form.
In the meantime, please do not send any identical inquiries to us for organizational reasons. Many Thanks."
FYI..... English free 30 day trial.
https://www.kaspersky.co.uk/downloads/thank-you/try-security-cloud-personal