Joined
Nov 29, 2015
Messages
1
#1
After trying to connect my daughters reminder app to sync on icloud with the desktop entries, the keychain access appeared on the admin user account. The keychain logins keep appearing. I went to system preferences to turn off the keychain. Each time I go into keychain, icloud, or internet access, it freezes. I am not able to pull up safari. I have tried several things with no solution.

We have a Mac desktop on OSX 10.10.5 .

I cannot follow STEP 1: Remove adware and browser hijackers from Safari, Google Chrome and Firefox because safari won't respond. I can't do STEP 2: Remove adware with Malwarebytes Anti-Malware for Mac because the desktop won't access safari.

I have no idea if my issue is related to a malware issue. If it's not a malware problem, please accept my apology. I'm really not sure what else to try and thought I would ask here in the event someone knows of a solution.