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Software Troubleshooting
Laptop Crashes and bluescreen
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<blockquote data-quote="Ricardo Bonifaz" data-source="post: 258302" data-attributes="member: 27644"><p>Hello, I'm just joining and need help for a problem similar to that of Patty</p><p></p><p>My laptop crashes and bluescreen randomly several times a week.</p><p>The system returns the following information from Windows Troubleshooting</p><p>Problem event name: BlueScreen</p><p> Operative System Version: 6.1.7601.2.1.0.768.3</p><p> Regional Configuration Identity: 13322</p><p>Additional problem information:</p><p> BCCode: 9f</p><p> BCP1: 0000000000000003</p><p> BCP2: FFFFFA8007945A10</p><p> BCP3: FFFFF80000B9C3D8 (varies in every event)</p><p> BCP4: FFFFFA8006D29BD0 (varies in every event)</p><p> OS Version: 6_1_7601</p><p> Service Pack: 1_0</p><p> Product: 768_1</p><p></p><p>Thanks for providing guidance</p></blockquote><p></p>
[QUOTE="Ricardo Bonifaz, post: 258302, member: 27644"] Hello, I'm just joining and need help for a problem similar to that of Patty My laptop crashes and bluescreen randomly several times a week. The system returns the following information from Windows Troubleshooting Problem event name: BlueScreen Operative System Version: 6.1.7601.2.1.0.768.3 Regional Configuration Identity: 13322 Additional problem information: BCCode: 9f BCP1: 0000000000000003 BCP2: FFFFFA8007945A10 BCP3: FFFFF80000B9C3D8 (varies in every event) BCP4: FFFFFA8006D29BD0 (varies in every event) OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Thanks for providing guidance [/QUOTE]
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