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Windows Malware Removal Help & Support
LaSuperba or some malware has taken over my computer!
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<blockquote data-quote="TwinHeadedEagle" data-source="post: 448158" data-attributes="member: 6533"><p>Okay, let's try to replace some infected system files:</p><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /><span style="color: #0000FF"><strong> <u>Fix with Farbar Recovery Scan Tool</u></strong></span></p><p></p><p style="text-align: center"><img src="https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /><strong> <span style="color: red">This fix was created for this user for use on that particular machine.</span> <img src="https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /></strong></p> <p style="text-align: center"><strong><img src="https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /><span style="color: red"> Running it on another one may cause damage and render the system unstable. <img src="https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /></span></strong></p><p></p><p>Download attached <strong>fixlist.txt</strong> file and save it to the Desktop:</p><p></p><p>Both files, <strong>FRST</strong> and <strong>fixlist.txt</strong> have to be in the same location or the fix will not work!</p><p></p><ul> <li data-xf-list-type="ul">Right-click on <img src="https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /> icon and select <img src="https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /><strong> Run as Administrator</strong> to start the tool.<br /> (XP users click run after receipt of Windows Security Warning - Open File).</li> <li data-xf-list-type="ul">Press the <strong>Fix</strong> button just once and wait.</li> <li data-xf-list-type="ul">If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.</li> <li data-xf-list-type="ul">When finished FRST will generate a log on the Desktop, called <strong>Fixlog.txt</strong>.</li> </ul><p></p><p>Please attach it to your reply.</p><p></p><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/51a46ae42d560-malwarebytes_anti_malware.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> <u><span style="color: blue">Scan with Malwarebytes' Anti-Malware</span></u></strong></p><p></p><p>Please download <a href="http://www.malwarebytes.org/products/" target="_blank"><span style="color: #ff0000"><strong>Malwarebytes Anti-Malware</strong></span></a> and save it to your desktop.</p><ul> <li data-xf-list-type="ul">Install the progam and select <strong>update</strong>.</li> <li data-xf-list-type="ul">Once updated, click the <strong>Settings</strong> tab, in the left panel choose <strong>Detection & Protection</strong> and tick <strong>Scan for rootkits</strong>.</li> <li data-xf-list-type="ul">In the same tab, under <strong>PUP</strong> and <strong>PUM detections</strong> make sure it is set to <strong>Treat detections as malware</strong>.</li> <li data-xf-list-type="ul">Click the <strong>Scan</strong> tab, choose <strong>Threat Scan</strong> is checked and click <strong>Start Scan</strong>.</li> <li data-xf-list-type="ul">If threats are detected, click the <strong>Apply Actions</strong> button. You will now be prompted to reboot. Click <strong>Yes</strong>.</li> <li data-xf-list-type="ul">Upon completion of the scan (or after the reboot), click the <strong>History</strong> tab.</li> <li data-xf-list-type="ul">Click <strong>Application Logs</strong> and double-click the <strong>Scan Log</strong>.</li> <li data-xf-list-type="ul">At the bottom click <strong>Export</strong> and choose <strong>Text file</strong>.</li> </ul><p>Save the file to your desktop and include its content in your next reply.</p></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 448158, member: 6533"] Okay, let's try to replace some infected system files: [IMG]https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif[/IMG][COLOR=#0000FF][B] [U]Fix with Farbar Recovery Scan Tool[/U][/B][/COLOR] [CENTER][IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif[/IMG][B] [COLOR=red]This fix was created for this user for use on that particular machine.[/COLOR] [IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif[/IMG] [IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif[/IMG][COLOR=red] Running it on another one may cause damage and render the system unstable. [IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif[/IMG][/COLOR][/B][/CENTER] Download attached [B]fixlist.txt[/B] file and save it to the Desktop: Both files, [B]FRST[/B] and [B]fixlist.txt[/B] have to be in the same location or the fix will not work! [LIST] [*]Right-click on [IMG]https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif[/IMG] icon and select [IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg[/IMG][B] Run as Administrator[/B] to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). [*]Press the [B]Fix[/B] button just once and wait. [*]If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. [*]When finished FRST will generate a log on the Desktop, called [B]Fixlog.txt[/B]. [/LIST] Please attach it to your reply. [IMG]https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/51a46ae42d560-malwarebytes_anti_malware.png[/IMG] [B] [U][COLOR=blue]Scan with Malwarebytes' Anti-Malware[/COLOR][/U][/B] Please download [URL='http://www.malwarebytes.org/products/'][COLOR=#ff0000][B]Malwarebytes Anti-Malware[/B][/COLOR][/URL] and save it to your desktop. [LIST] [*]Install the progam and select [B]update[/B]. [*]Once updated, click the [B]Settings[/B] tab, in the left panel choose [B]Detection & Protection[/B] and tick [B]Scan for rootkits[/B]. [*]In the same tab, under [B]PUP[/B] and [B]PUM detections[/B] make sure it is set to [B]Treat detections as malware[/B]. [*]Click the [B]Scan[/B] tab, choose [B]Threat Scan[/B] is checked and click [B]Start Scan[/B]. [*]If threats are detected, click the [B]Apply Actions[/B] button. You will now be prompted to reboot. Click [B]Yes[/B]. [*]Upon completion of the scan (or after the reboot), click the [B]History[/B] tab. [*]Click [B]Application Logs[/B] and double-click the [B]Scan Log[/B]. [*]At the bottom click [B]Export[/B] and choose [B]Text file[/B]. [/LIST] Save the file to your desktop and include its content in your next reply. [/QUOTE]
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