Hello TwinHeaded Eagle! I'm new to this forum, but so very glad I found it. I am having the exact same problem described by Karen Konz above. Identical! I have read through your instructions, but not before I already installed and ran Malwarebytes, CCleaner and HitmanPro. Should I start a new thread or is okay to remain in this one? Karen Konz did such a wonderful job at describing the problem, with screenshot and all, that I would probably just copy/paste her description into a new thread. Thanks for your anticipated help. I have pressed the Watch Thread button above.
Sherri