Hello,
Shopping deals began attacking my computer recently, so I tried to deal with the issue.
First, I ran an Avast scan immediately. No success.
I ran CCleaner just afterwards. No success.
Next, I found this website and its recommendations: to use ADWcleaner, then Malwarebytes, then HitmanPro.
I found other info about a fake ADWCleaner, so I went with Malwarebyteas first. I ran Malwarebytes to no avail about a week ago.
I followed that up with HitmanPro today (10/27/2015), which also didn't work.
I looked up ADWCleaner and found out there was a real version, so I used the download provided by your site/MalwareTips. It cleaned up a lot of things, but it's caused some problems after I rebooted like the program asked. I can't run programs like Microsoft Office or Malwarebytes, the Internet is not working (an option for wifi isn't even in the network settings menu any longer), and my computer seems to be running a little slower.
I can't upload a FRST file since my computer has no available interneting capabilities, so I'm working off my phone for now.
I would really appreciate any further help you could offer.
Shopping deals began attacking my computer recently, so I tried to deal with the issue.
First, I ran an Avast scan immediately. No success.
I ran CCleaner just afterwards. No success.
Next, I found this website and its recommendations: to use ADWcleaner, then Malwarebytes, then HitmanPro.
I found other info about a fake ADWCleaner, so I went with Malwarebyteas first. I ran Malwarebytes to no avail about a week ago.
I followed that up with HitmanPro today (10/27/2015), which also didn't work.
I looked up ADWCleaner and found out there was a real version, so I used the download provided by your site/MalwareTips. It cleaned up a lot of things, but it's caused some problems after I rebooted like the program asked. I can't run programs like Microsoft Office or Malwarebytes, the Internet is not working (an option for wifi isn't even in the network settings menu any longer), and my computer seems to be running a little slower.
I can't upload a FRST file since my computer has no available interneting capabilities, so I'm working off my phone for now.
I would really appreciate any further help you could offer.