System logs
Yes, I've uploaded the FRST.txt logs
Yes, I've uploaded both FRST.txt and Addition.txt logs
Joined
Jan 3, 2019
Messages
4
Operating System
Windows 10
Antivirus
Windows Defender
#1
My computer was overrun with malware so I downloaded and ran Malwarebytes and removed the things it found, after that I am unable to connect to my wifi. I have read several threads about this but it seems every solution is individual and cannot be used by others. I have uninstalled Malwarebytes and can not look up any logs from it, I hope that won't be too much of a problem.
Very grateful for help, thank you.
 
Operating System
Windows 10
Infection date and initial symptoms
Lots of pop ups and ads in my browser (chrome), could barely do anything on any website.
Current issues and symptoms
Cannot connect to wifi
Steps taken in order to remove the infection
Scanned with Malwarebytes and removed the items it found.

Attachments

TwinHeadedEagle

Removal Expert
MalwareTips Team
Verified
Joined
Mar 8, 2013
Messages
22,435
Operating System
Windows 10
Antivirus
ESET
#2
Hello,

What happens when you try to connect to your wifi?
 
Joined
Jan 3, 2019
Messages
4
Operating System
Windows 10
Antivirus
Windows Defender
#3
Hello. Nothing happens, the WiFi symbol at the bottom right of the screen has a small yellow triangle, as it tries to connect it toggles for a bit then just says “no internet”.
 
Likes: oldschool

TwinHeadedEagle

Removal Expert
MalwareTips Team
Verified
Joined
Mar 8, 2013
Messages
22,435
Operating System
Windows 10
Antivirus
ESET
#4
Let's try this fix:


Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

Likes: oldschool
Joined
Jan 3, 2019
Messages
4
Operating System
Windows 10
Antivirus
Windows Defender
#6
My computer is now able to connect to the internet, thank you so much for your help!
 
Likes: oldschool