It won't let me upload the 2 files plus when I cut and paste then "create thread" I'm alerted about being "blocked". What do I do next?
Mailware keeps coming back + Physicaldrive virus showed up in AVG
- Thread starter Slice
- Start date
- Mar 8, 2013
- 22,627
- Mar 8, 2013
- 22,627
Please download AdwCleaner by Xplode and save the file to your Desktop.
- Right-click on
icon and select
Run as Administrator to start the tool.
- Accept the Terms of use.
- Wait until the database is updated.
- Click Scan.
- When finished, please click Clean.
- Your PC should reboot now.
- After reboot, logfile will be opened. Copy its content into your next reply.
Note: Reports will be saved in your system partition, usually at C:\Adwcleaner
Unfortunately, my computer wasn't co-operating (re:downloading AdwCleaner).. I did, however, manage to download the file (a couple of times) once from the site you directed me to and once on another site. When I tried to open the file (both times) a notice came up stating "Not a valid Win32 application" . This despite (on the site you directed me to) stating it was Win32 and Win64 compatible. Would this be virus related? As I inferred, my computer wouldn't allow me to download, and sometimes even visit the site, without persistence. Any other suggestions would be greatly welcomed.
I just did a scan with Super anti spyware. I spotted (and removed) over 300 malware (which is low) plus I did another scan with Spybot S&D.. The things that came up were very low on thee concern level... unlike the first scan. I did a Google search and came up with "something might be conflicting with Adwcleaner" and/or a virus is causing the "not valid" notice. What do you think? Again, I appreciate your help!
- Mar 8, 2013
- 22,627
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
- Right-click on
icon and select
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File). - Make sure that Addition.txt option is checked.
- Press Scan button and wait.
- The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
- Mar 8, 2013
- 22,627
Can you uninstall your MalwareBytes that is outdated and download and run a scan with latest version?
I just did. MalwareBytes found 39 items (I quarantined all of them). The PC seems to be running MUCH better. Hopefully, it cleaned up the problem. I'll report back in a day or so. Thanks for taking the time to help!
- Mar 8, 2013
- 22,627
What is the current list of issues?
Scan with Farbar Recovery Scan Tool
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
- Right-click on
icon and select
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File). - Make sure that Addition.txt option is checked.
- Press Scan button and wait.
- The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
The PC is running better than previously however some websites take MULTIPLE attempts before I'm connected (it's as if I'm being blocked). Links within some websites (example: My Go Daddy account and Yahoo email) take often take MULTIPLE attempts before connecting. Even opening pictures on Facebook can be a challenge (if not impossible). This type of thing wasn't happening a few weeks ago. Also, last night Malwarebytes did an auto scan and came up with 2 items of concern. I'm convinced something is still hiding within the PC. Note, offline software appears to be running better (Windows Office along with Cool Edit Pro/Adobe Audition). Thanks, as always for your help. The FRST scans are attached. .
- Mar 8, 2013
- 22,627
Let's try to empty some cache:
Fix with Farbar Recovery Scan Tool
This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
Please attach it to your reply.
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
- Right-click on
icon and select
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File). - Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finishes FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
Done. Note: During the reboot the AVG (suspicious hidden object) warning still comes up... although it can't seem to be able to remove the "object" MBR:\\PHYSICAL DRIVE0 Partision2 MBR:Alureon.K (RTK) Note, this warning started coming up just after AVG updated itself. I Googled it and it can be an ongoing problem but I'm not experiencing many of the symptoms listed in my Google search. Thoughts?
Update: Overall, things aren't going well. I'm having problems with logging on to some sites (my yahoo email for one). Most times, it takes several attempts (if I'm lucky).
- Mar 8, 2013
- 22,627
Please download TDSSKiller by Kaspersky and save it to your desktop.
- Right-click on
icon and select
Run as Administrator to start the tool.
- Click on Change parameters and put a checkmark beside Loaded modules. A reboot will be needed to apply the changes, allow it to do so.
- Your machine may appear very slow and unusable after that - it's normal.
- TDSSKiller will run automaticaly. Click on Change parameters and click OK.
- Click the Start Scan button and wait patiently.
If anything will be found follow this guidelines:
- If a suspicious object is detected, the default action will be Skip, click on Continue.
- If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
If Cure is not available, please choose Skip instead. - Do not choose Delete unless instructed!
A report will be created in your root directory, (usually C:\ drive) in the form of TDSSKiller.[Version]_[Date]_[Time]_log.txt. Please include the contents of that file in your next post.
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