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Windows Malware Removal Help & Support
Malewarebytes scans does not respond; AdwCleaners same
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<blockquote data-quote="Jakob of OlyWA" data-source="post: 566718" data-attributes="member: 57053"><p>After having not scanned with free version of Malewarbytes-Maleware for five weeks, never having anything before but now it finds 48,231 items but will not quarantine, or clean. Have used their clean un-install, their reinstall, same result. PUP.Optional appeared for a while in the trial premium, but it also went to "is not responding". Tried AdwCleaner, found 74, it too locked up. Could not do normal shut down. Sent request on 16Nov to Malewarebytes help. Ran log they suggested, have had no response! Concerned as each scan with Malewarebytes indicates more suspects found. Help.</p><p></p><p>Jakob</p></blockquote><p></p>
[QUOTE="Jakob of OlyWA, post: 566718, member: 57053"] After having not scanned with free version of Malewarbytes-Maleware for five weeks, never having anything before but now it finds 48,231 items but will not quarantine, or clean. Have used their clean un-install, their reinstall, same result. PUP.Optional appeared for a while in the trial premium, but it also went to "is not responding". Tried AdwCleaner, found 74, it too locked up. Could not do normal shut down. Sent request on 16Nov to Malewarebytes help. Ran log they suggested, have had no response! Concerned as each scan with Malewarebytes indicates more suspects found. Help. Jakob [/QUOTE]
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