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<blockquote data-quote="Fiery" data-source="post: 135017" data-attributes="member: 9">Hi,The OTL script contained a command to kill all the running processes in the background so any malware processes would get killed also. That&#039;s why part of your screen disappeared.I&#039;m not too sure why MWB isn&#039;t allowing you to post the OTL log. You can try copying the entire log and pasting them directly in your next reply rather than send them as an attachment since they aren&#039;t too long.For the next logs, you can just post them in the reply if your 1MB quota is exceeded or MWB is giving you that error.Please download <a href="http://www.bleepingcomputer.com/download/adwcleaner/" target="_blank">AdwCleaner</a> by Xplode onto your desktop.<ul>
<li data-xf-list-type="ul">Close all open programs and internet browsers.</li>
<li data-xf-list-type="ul">Double click on AdwCleaner.exe to run the tool(For Vista or Windows 7, right-click and select Run as Administrator to start)</li>
<li data-xf-list-type="ul">Click delete</li>
<li data-xf-list-type="ul">Please post the content of that logfile with your next reply.</li>
<li data-xf-list-type="ul">You can find the logfile at C:\AdwCleaner[S1].txt</li>
</ul>Download &amp; SAVE to your Desktop RogueKiller or from <a href="http://www.bleepingcomputer.com/download/roguekiller/" target="_blank">here</a><ul>
<li data-xf-list-type="ul">Quit all programs that you may have started.</li>
<li data-xf-list-type="ul">Please disconnect any USB or external drives from the computer before you run this scan!</li>
<li data-xf-list-type="ul">For Vista or Windows 7, right-click and select Run as Administrator to start</li>
<li data-xf-list-type="ul">Wait until Prescan has finished, then click on &quot;Scan&quot; button</li>
<li data-xf-list-type="ul">Wait until the Status box shows &quot;Scan Finished&quot;</li>
<li data-xf-list-type="ul">Click delete and wait until it saids deleting finished</li>
<li data-xf-list-type="ul">Click on &quot;Report&quot; and copy/paste the content of the Notepad into your next reply.</li>
<li data-xf-list-type="ul">The log should be found in RKreport[1].txt on your Desktop 
Exit/Close RogueKiller+</li>
</ul></blockquote>

[QUOTE="Fiery, post: 135017, member: 9"] Hi, The OTL script contained a command to kill all the running processes in the background so any malware processes would get killed also. That's why part of your screen disappeared. I'm not too sure why MWB isn't allowing you to post the OTL log. You can try copying the entire log and pasting them directly in your next reply rather than send them as an attachment since they aren't too long. For the next logs, you can just post them in the reply if your 1MB quota is exceeded or MWB is giving you that error. Please download [url=http://www.bleepingcomputer.com/download/adwcleaner/]AdwCleaner[/url] by Xplode onto your desktop. [list] [*]Close all open programs and internet browsers. [*]Double click on[b] AdwCleaner.exe[/b] to run the tool(For Vista or Windows 7, right-click and select [b]Run as Administrator to start[/b]) [*]Click[b] delete[/b] [*]Please post the content of that logfile with your next reply. [*]You can find the logfile at [b]C:\AdwCleaner[S1].txt[/b] [/list] Download & SAVE to your Desktop RogueKiller or from [url=http://www.bleepingcomputer.com/download/roguekiller/]here[/url] [list] [*]Quit all programs that you may have started. [*]Please disconnect any USB or external drives from the computer before you run this scan! [*]For Vista or Windows 7, right-click and select [b]Run as Administrator to start[/b] [*]Wait until Prescan has finished, then click on[b] "Scan" [/b]button [*]Wait until the Status box shows "Scan Finished" [*]Click [b] delete[/b] and wait until it saids [b]deleting finished[/b] [*]Click on[b] "Report"[/b] and copy/paste the content of the Notepad into your next reply. [*]The log should be found in RKreport[1].txt on your Desktop Exit/Close RogueKiller+ [/list] [/QUOTE]

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