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<blockquote data-quote="Jack" data-source="post: 60940" data-attributes="member: 1"><p>Ok,looks good...lets move on.</p><p><span style="font-size: 15px">STEP 1 : <strong>Download and run Combofix</strong></span></p><p> </p><p>Download <strong>ComboFix</strong> from one of the following locations: </p><p></p><p><a href="http://download.bleepingcomputer.com/sUBs/ComboFix.exe" target="_blank"><strong>COMBOFIX DOWNLOAD LINK #1</strong> <em>(This link will automatically download Combofix on your computer)</em></a> </p><p><a href="http://www.forospyware.com/sUBs/ComboFix.exe" target="_blank"><strong>COMBOFIX DOWNLOAD LINK #2</strong> <em>(This link will automatically download Combofix on your computer)</em></a> </p><p> </p><p><span style="color: red">VERY IMPORTANT !!! </span>Save ComboFix.exe to your <strong>Desktop </strong> </p><p> </p><p>* <span style="color: red">IMPORTANT</span> - <strong>Disable your AntiVirus and AntiSpyware applications</strong>, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link <a href="http://forums.whatthetech.com/How_Disable_your_Security_Programs_t96260.html&pid=494216#entry494216" target="_blank">here </a> </p><ul> <li data-xf-list-type="ul">Double click on <strong>ComboFix.exe</strong> & follow the prompts.</li> <li data-xf-list-type="ul">Accept the disclaimer and allow to update if it asks<br /> <br /> <img src="http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /><br /> <br /> <img src="http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /><br /> </li> <li data-xf-list-type="ul">When finished, it shall produce a log for you.<strong> <br /> [*]Please include the C:\ComboFix.txt in your next reply.</strong></li> </ul><p></p><p><span style="color: red">Notes:</span></p><p><span style="color: red">1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.</span></p><p><span style="color: red">2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.</span></p><p><span style="color: red">3. If after the reboot you get errors about programms being marked for deletion then reboot, that will cure it.</span></p><p><span style="color: red"></span></p><p></p><p><hr /></p><p><span style="font-size: 15px"><strong>What's next?</strong></span></p><p><span style="font-size: 15px">Please post in your next reply:</span></p><p><span style="font-size: 15px"></span></p><p><span style="font-size: 15px">1.Combofix logs</span></p><p><span style="font-size: 15px">2.Let me know if you had any problems with the above instructions and also <<strong>>let me know how things are running now!</<strong>></strong></strong></span></p></blockquote><p></p>
[QUOTE="Jack, post: 60940, member: 1"] Ok,looks good...lets move on. [SIZE=4]STEP 1 : [b]Download and run Combofix[/b][/SIZE] Download [b]ComboFix[/b] from one of the following locations: [url=http://download.bleepingcomputer.com/sUBs/ComboFix.exe][b]COMBOFIX DOWNLOAD LINK #1[/b] [i](This link will automatically download Combofix on your computer)[/i][/url] [url=http://www.forospyware.com/sUBs/ComboFix.exe][b]COMBOFIX DOWNLOAD LINK #2[/b] [i](This link will automatically download Combofix on your computer)[/i][/url] [color=red]VERY IMPORTANT !!! [/color]Save ComboFix.exe to your [b]Desktop [/b] * [color=red]IMPORTANT[/color] - [b]Disable your AntiVirus and AntiSpyware applications[/b], usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link [url=http://forums.whatthetech.com/How_Disable_your_Security_Programs_t96260.html&pid=494216#entry494216]here [/url] [list][*]Double click on [b]ComboFix.exe[/b] & follow the prompts. [*]Accept the disclaimer and allow to update if it asks [img]http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png[/img] [img]http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png[/img] [*]When finished, it shall produce a log for you.[b] [*]Please include the C:\ComboFix.txt in your next reply.[/b] [/list] [color=red]Notes: 1. Do not mouse-click Combofix's window while it is running. That may cause it to stall. 2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions. 3. If after the reboot you get errors about programms being marked for deletion then reboot, that will cure it. [/color] <hr /> [SIZE=4][b]What's next?[/b] Please post in your next reply: 1.Combofix logs 2.Let me know if you had any problems with the above instructions and also <[b]>let me know how things are running now!</[b]>[/b][/b][/SIZE][b][b][/b][/b] [/QUOTE]
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