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Windows Malware Removal Help & Support
malwarebytes not finding malware, issues with running scan and bluescreen
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<blockquote data-quote="Gbaby614" data-source="post: 101672" data-attributes="member: 5255"><p>here are the results:</p><p></p><p>All processes killed</p><p>========== OTL ==========</p><p>64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{251E6002-154D-42BD-BCE2-460628EE3FA7}\ deleted successfully.</p><p>64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{251E6002-154D-42BD-BCE2-460628EE3FA7}\ not found.</p><p>Folder C:\Users\Michelle\AppData\Roaming\Mozilla\Firefox\Profiles\2v64zce3.default\extensions\plugin@selectionlinks.com\ not found.</p><p>Folder C:\Users\Michelle\AppData\Roaming\Mozilla\Firefox\Profiles\2v64zce3.default\extensions\staged\ not found.</p><p>Prefs.js: plugin%40selectionlinks.com:1.5 removed from extensions.enabledAddons</p><p>C:\Program Files (x86)\Mozilla Firefox\extensions\{40D65E82-75AC-47CA-8A73-1CEDC2668EFF}\defaults\preferences folder moved successfully.</p><p>C:\Program Files (x86)\Mozilla Firefox\extensions\{40D65E82-75AC-47CA-8A73-1CEDC2668EFF}\defaults folder moved successfully.</p><p>C:\Program Files (x86)\Mozilla Firefox\extensions\{40D65E82-75AC-47CA-8A73-1CEDC2668EFF}\chrome folder moved successfully.</p><p>C:\Program Files (x86)\Mozilla Firefox\extensions\{40D65E82-75AC-47CA-8A73-1CEDC2668EFF} folder moved successfully.</p><p>Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{300BEC06-B743-4D19-86B9-11DC711D7FFB}\ deleted successfully.</p><p>Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{300BEC06-B743-4D19-86B9-11DC711D7FFB}\ not found.</p><p>Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} deleted successfully.</p><p>Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C}\ not found.</p><p>Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} not found.</p><p>Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C}\ not found.</p><p>========== FILES ==========</p><p>C:\Users\Michelle\AppData\Local\visi_coupon folder moved successfully.</p><p><span style="color: #A23BEC">< ipconfig /flushdns /c ></span></p><p>Windows IP Configuration</p><p>Successfully flushed the DNS Resolver Cache.</p><p>C:\Users\Michelle\Desktop\cmd.bat deleted successfully.</p><p>C:\Users\Michelle\Desktop\cmd.txt deleted successfully.</p><p>========== COMMANDS ==========</p><p> </p><p>[EMPTYTEMP]</p><p> </p><p>User: All Users</p><p> </p><p>User: AppData</p><p>->Temp folder emptied: 0 bytes</p><p> </p><p>User: Default</p><p>->Temp folder emptied: 0 bytes</p><p>->Temporary Internet Files folder emptied: 67 bytes</p><p>->Flash cache emptied: 56468 bytes</p><p> </p><p>User: Default User</p><p>->Temp folder emptied: 0 bytes</p><p>->Temporary Internet Files folder emptied: 0 bytes</p><p>->Flash cache emptied: 0 bytes</p><p> </p><p>User: Michelle</p><p>->Temp folder emptied: 7448604 bytes</p><p>->Temporary Internet Files folder emptied: 525334999 bytes</p><p>->Java cache emptied: 0 bytes</p><p>->FireFox cache emptied: 294835803 bytes</p><p>->Google Chrome cache emptied: 124554748 bytes</p><p>->Flash cache emptied: 83030 bytes</p><p> </p><p>User: Public</p><p>->Temp folder emptied: 0 bytes</p><p> </p><p>%systemdrive% .tmp files removed: 0 bytes</p><p>%systemroot% .tmp files removed: 0 bytes</p><p>%systemroot%\System32 .tmp files removed: 0 bytes</p><p>%systemroot%\System32 (64bit) .tmp files removed: 0 bytes</p><p>%systemroot%\System32\drivers .tmp files removed: 0 bytes</p><p>Windows Temp folder emptied: 5226 bytes</p><p>%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes</p><p>%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 35855664 bytes</p><p>RecycleBin emptied: 5102969 bytes</p><p> </p><p>Total Files Cleaned = 947.00 mb</p><p> </p><p>HOSTS file reset successfully</p><p> </p><p>OTL by OldTimer - Version 3.2.69.0 log created on 02012013_223641</p><p></p><p>Files\Folders moved on Reboot...</p><p>C:\Users\Michelle\AppData\Local\Temp\Low\~DF4576.tmp moved successfully.</p><p>C:\Users\Michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\LQBSN24S\rsa[1].htm moved successfully.</p><p>C:\Users\Michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\7WLPVDGA\count[2].js moved successfully.</p><p>C:\Users\Michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\2IUHTDQ2\count[2].js moved successfully.</p><p>C:\Users\Michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\2IUHTDQ2\Thread-malwarebytes-not-finding-malware-issues-with-running-scan-and-bluescreen[10].htm moved successfully.</p><p>C:\Users\Michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.</p><p>C:\Users\Michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.</p><p></p><p>PendingFileRenameOperations files...</p><p></p><p>Registry entries deleted on Reboot...</p></blockquote><p></p>
[QUOTE="Gbaby614, post: 101672, member: 5255"] here are the results: All processes killed ========== OTL ========== 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{251E6002-154D-42BD-BCE2-460628EE3FA7}\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{251E6002-154D-42BD-BCE2-460628EE3FA7}\ not found. Folder C:\Users\Michelle\AppData\Roaming\Mozilla\Firefox\Profiles\2v64zce3.default\extensions\plugin@selectionlinks.com\ not found. Folder C:\Users\Michelle\AppData\Roaming\Mozilla\Firefox\Profiles\2v64zce3.default\extensions\staged\ not found. Prefs.js: plugin%40selectionlinks.com:1.5 removed from extensions.enabledAddons C:\Program Files (x86)\Mozilla Firefox\extensions\{40D65E82-75AC-47CA-8A73-1CEDC2668EFF}\defaults\preferences folder moved successfully. C:\Program Files (x86)\Mozilla Firefox\extensions\{40D65E82-75AC-47CA-8A73-1CEDC2668EFF}\defaults folder moved successfully. C:\Program Files (x86)\Mozilla Firefox\extensions\{40D65E82-75AC-47CA-8A73-1CEDC2668EFF}\chrome folder moved successfully. C:\Program Files (x86)\Mozilla Firefox\extensions\{40D65E82-75AC-47CA-8A73-1CEDC2668EFF} folder moved successfully. Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{300BEC06-B743-4D19-86B9-11DC711D7FFB}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{300BEC06-B743-4D19-86B9-11DC711D7FFB}\ not found. Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C}\ not found. Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C}\ not found. ========== FILES ========== C:\Users\Michelle\AppData\Local\visi_coupon folder moved successfully. [color=#A23BEC]< ipconfig /flushdns /c >[/color] Windows IP Configuration Successfully flushed the DNS Resolver Cache. C:\Users\Michelle\Desktop\cmd.bat deleted successfully. C:\Users\Michelle\Desktop\cmd.txt deleted successfully. ========== COMMANDS ========== [EMPTYTEMP] User: All Users User: AppData ->Temp folder emptied: 0 bytes User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 67 bytes ->Flash cache emptied: 56468 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 0 bytes User: Michelle ->Temp folder emptied: 7448604 bytes ->Temporary Internet Files folder emptied: 525334999 bytes ->Java cache emptied: 0 bytes ->FireFox cache emptied: 294835803 bytes ->Google Chrome cache emptied: 124554748 bytes ->Flash cache emptied: 83030 bytes User: Public ->Temp folder emptied: 0 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 5226 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 35855664 bytes RecycleBin emptied: 5102969 bytes Total Files Cleaned = 947.00 mb HOSTS file reset successfully OTL by OldTimer - Version 3.2.69.0 log created on 02012013_223641 Files\Folders moved on Reboot... C:\Users\Michelle\AppData\Local\Temp\Low\~DF4576.tmp moved successfully. C:\Users\Michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\LQBSN24S\rsa[1].htm moved successfully. C:\Users\Michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\7WLPVDGA\count[2].js moved successfully. C:\Users\Michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\2IUHTDQ2\count[2].js moved successfully. C:\Users\Michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\2IUHTDQ2\Thread-malwarebytes-not-finding-malware-issues-with-running-scan-and-bluescreen[10].htm moved successfully. C:\Users\Michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully. C:\Users\Michelle\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully. PendingFileRenameOperations files... Registry entries deleted on Reboot... [/QUOTE]
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