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Windows Malware Removal Help & Support
malwarebytes not finding malware, issues with running scan and bluescreen
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<blockquote data-quote="Gbaby614" data-source="post: 101858" data-attributes="member: 5255"><p>I need to add I continue to try to figure out why my webcam stopped working, my daughter used it up until a few days before I requested help from malwaretips.com so I know that its not a hardware issue.. also QUICKPLAY has disappeared from my pc.. I did see that there are a cpl folders called RK_quarantine.. so maybe roguekiller is stopping me from using the webcam? can u pls go thru everything we have done and all the logs I have posted to u and see if u can find my quickplay, cyberlink and hp mediasmart apps and restore them.. I have the application and driver recovery cd here if u know how to restore these apps that came loaded on my pc. I also have dl'ed youcam and hp mediasmart webcam from hp.com.. I am not sure if there is something I am forgetting but I have tried everything I can think of to do.</p></blockquote><p></p>
[QUOTE="Gbaby614, post: 101858, member: 5255"] I need to add I continue to try to figure out why my webcam stopped working, my daughter used it up until a few days before I requested help from malwaretips.com so I know that its not a hardware issue.. also QUICKPLAY has disappeared from my pc.. I did see that there are a cpl folders called RK_quarantine.. so maybe roguekiller is stopping me from using the webcam? can u pls go thru everything we have done and all the logs I have posted to u and see if u can find my quickplay, cyberlink and hp mediasmart apps and restore them.. I have the application and driver recovery cd here if u know how to restore these apps that came loaded on my pc. I also have dl'ed youcam and hp mediasmart webcam from hp.com.. I am not sure if there is something I am forgetting but I have tried everything I can think of to do. [/QUOTE]
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