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Windows Malware Removal Help & Support
malwarebytes not finding malware, issues with running scan and bluescreen
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<blockquote data-quote="Fiery" data-source="post: 102293" data-attributes="member: 9"><p>Good to hear that your webcam is working again! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite109" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /> Let's clean some stuff.</p><p></p><p>Open OTL. Under <strong>custom scan/fixes</strong>, copy and paste the following:</p><p></p><p></p><p></p><p>Then click <strong>Run Fix</strong>. Let your PC reboot to normal mode. A new log will be created automatically, post the content in the next reply.</p><p></p><hr /><p></p><p></p><p>Do a scan with roguekiller again. Uncheck all the detection except for:</p><p><strong>[TASK][SUSP PATH] Test TimeTrigger : C:\Users\Michelle\AppData\Local\Temp\Runner.exe C:\Users\Michelle\AppData\Local\Temp\DNS.exe -> FOUND</strong></p><p>It should be under the Registry tab. Click delete.</p><p></p><hr /><p></p><p></p><p>Please download <a href="http://www.bleepingcomputer.com/download/adwcleaner/" target="_blank">AdwCleaner</a> by Xplode onto your desktop.</p><ul> <li data-xf-list-type="ul">Close all open programs and internet browsers.</li> <li data-xf-list-type="ul">Double click on<strong> AdwCleaner.exe</strong> to run the tool(For Vista or Windows 7, right-click and select <strong>Run as Administrator to start</strong>)</li> <li data-xf-list-type="ul">Click<strong> delete</strong></li> <li data-xf-list-type="ul">Please post the content of that logfile with your next reply.</li> <li data-xf-list-type="ul">You can find the logfile at <strong>C:\AdwCleaner[S1].txt</strong></li> </ul></blockquote><p></p>
[QUOTE="Fiery, post: 102293, member: 9"] Good to hear that your webcam is working again! :) Let's clean some stuff. Open OTL. Under [b]custom scan/fixes[/b], copy and paste the following: Then click [b]Run Fix[/b]. Let your PC reboot to normal mode. A new log will be created automatically, post the content in the next reply. [hr] Do a scan with roguekiller again. Uncheck all the detection except for: [b][TASK][SUSP PATH] Test TimeTrigger : C:\Users\Michelle\AppData\Local\Temp\Runner.exe C:\Users\Michelle\AppData\Local\Temp\DNS.exe -> FOUND[/b] It should be under the Registry tab. Click delete. [hr] Please download [url=http://www.bleepingcomputer.com/download/adwcleaner/]AdwCleaner[/url] by Xplode onto your desktop. [list] [*]Close all open programs and internet browsers. [*]Double click on[b] AdwCleaner.exe[/b] to run the tool(For Vista or Windows 7, right-click and select [b]Run as Administrator to start[/b]) [*]Click[b] delete[/b] [*]Please post the content of that logfile with your next reply. [*]You can find the logfile at [b]C:\AdwCleaner[S1].txt[/b] [/list][/hr][/hr] [/QUOTE]
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