Solved Maxonclick

[BigDaddy5]

I just bought a new computer and when i first surf on google ads popup instantly. I scan with all the above programs and it didn't work. The technician install my windows 10 also.
Thank you for answering.

 

[BigDaddy5]

I forgot to include the FRST.txt and Addition.txt so here they are. Thank you

 

[TwinHeadedEagle]

Hello,

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[BigDaddy5]

Here it is

 

[TwinHeadedEagle]

How is your PC behaving now?

 

[BigDaddy5]

Hi i still got the popup ads happening.

 

[TwinHeadedEagle]

Does it happen in all browsers?

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[BigDaddy5]

Yes it happen on all the browsers. Thank you for taking your time to helping me.

 

[TwinHeadedEagle]

Do you have a home router/modem?

 

[BigDaddy5]

Yes i have a home modem. Why?

 

[TwinHeadedEagle]

I would like you to reset it:

How To Reset Your Router

 

[BigDaddy5]

I've reset my router, when i go on the internet now the ads popup are gone. I deleted steam and reinstall it the ads are still there. Thank you

 

[BigDaddy5]

After rebooting my computer, i went on steam and it's gone. Thank you very much for helping me.

 

[BigDaddy5]

Hello, i thought the ads popup was gone for good, but it has return on steam tuesday. My others web browsers aren't touch. Thank you again.

 

[TwinHeadedEagle]

Try to delete Steam browser cache.

Steam's web browser cache is stored in the following folders:
- appcache\httpcache\
- config\htmlcache\
- config\overlayhtmlcache\

 

[BigDaddy5]

Hi sorry for the late response i wanted to make sure the ads popup were gone for good. Thank you and have a good week ahead.