"We know we have work to do": Microsoft posts apology, but gets destroyed in the responses
Microsoft’s plan to turn Windows into an agentic operating system has been met with massive backlash online. When the Microsoft President of the Windows and Devices division announced the next Microsoft Ignite developer and professionals conference, AI made up the cornerstone of the announcement.Users responded in droves and the general tone was very negative. Many asked Microsoft to focus on the features and things that matter, like creating a stable operating system that offers top-tier performance.Windows is evolving into an agentic OS, connecting devices, cloud, and AI to unlock intelligent productivity and secure work anywhere. Join us at #MSIgnite to see how frontier firms are transforming with Windows and what’s next for the platform. We can’t wait to show you!
The chief of Microsoft’s Windows division limited comments, which drove the discussion elsewhere, but did not seem to turn it down.
Then, after a few days, Davuluri published a reply on Twitter to one developer comment in particular. In the command, Gergely Orosz stated that he could not see any reason for software engineers to pick Windows “with this weird direction they are doubling down on” and an operating system that “doesn’t look like anything a builder who wants OS control could choose”.
In the reply, Davuluri claimed that Microsoft was being swarmed by feedback and that Microsoft was listening and that Microsoft cares deeply about developers.
This time, the comments were as brutal as the first time. X user JimBobSquarePant’s comment is representative for the general tone of replies.We know we have work to do on the experience, both on the everyday usability, from inconsistent dialogs to power user experiences. When we meet as a team, we discuss these paint points and others in detail, because we want developers to choose Windows.
We know words aren’t enough, it’s on us to continue improving and shipping
In short, commenters complained that the quality of the Windows operating system is deteriorating, and that Microsoft is not listening nor caring about developers or power users anymore.It really is hard to believe that to be the case given the disconnect displayed in your previous post upon which you received overwhelmingly negative feedback.
I’ve been a Windows user since I was a small child, I’m a Microsoft MVP and develop almost exclusively on Windows but even I am considering Linux as an alternative. The quality of the software of the OS (and other Microsoft products) is in real, visible decline.



