- Nov 10, 2017
No, it isn't your imagination. Windows really is installing the HP Smart App and renaming printers without user interaction.
Microsoft has updated its Windows release health dashboard to admit a problem exists. The title of the issue says it all: "Printer names and icons might be changed and HP Smart app automatically installs."
The problem appears widespread – as well as Windows 11, versions of Windows 10 going right back to the Windows 10 Enterprise 2015 LTSB have been hit by the issue, which appears to affect Windows devices with access to the Microsoft Store. Windows Server, including Windows Server 2012, is also affected.
As a reminder, symptoms of an affected Windows 10 or 11 devices include the unexpected and unasked-for installation of the HP Smart App, even if no HP hardware is connected.