- Oct 23, 2012
- 12,527
Microsoft’s botched update saga continues, this time with a new bulletin that wasn’t shipped to users as a security update, but as a feature pack aimed at OneDrive for Business.
KB2889866 was launched on Microsoft’s Update Tuesday earlier this week, but many users reportedly received it on Wednesday, approximately one day after the rollout started.
Developed to fix syncing on new libraries, the update was actually causing more harm than good, so the company in the end decided to remove it completely from both Windows Update and its download center.
“We are investigating an issue that is affecting the September 2014 update for Microsoft OneDrive for Business. Therefore, we have removed the update from availability for now. We apologize for any inconvenience that this might cause,” the company said in a statement, explaining that a fix should be provided soon.
Problems confirmed by Microsoft
The botched update was causing two different problems to OneDrive for Business customers, and Microsoft has already confirmed them in a statement released today.
Here are all details provided by Microsoft after pulling the patch from Windows Update and the download center:
“Assume that you use OneDrive for Business to synchronize a library. When you try to synchronize another user's library by clicking the Sync to a new library button, you receive the following error message: We couldn't sync this library.”
“We couldn't set up this library for you because of a server or list configuration problem. If this keeps happening, please contact your administrator. Once this issue has been resolved you can try setup again.”
“Assume that you move the location of the Favorites (Links) folder to a network share. When you synchronize a new library by using OneDrive for Business, the OneDrive for Business link is not added to the network share, and the link does not appear in the Favorites list in the Windows Explorer navigation pane.”
What should you do?
Even though Microsoft removed the patch to stop it from reaching more computers, it’s not yet clear whether those who have already installed it should manually delete it or simply wait for a fix.
If you’re indeed experiencing issues due to this update, go over to Control Panel, click on “Programs,” and select the “View installed updates” option.
Search for the KB2889866 bulletin in the long list of installed update and hit uninstall. A reboot might be required to see any changes coming into effect. Your computer might get the same update after rebooting, so make sure you don’t install it once again.
KB2889866 was launched on Microsoft’s Update Tuesday earlier this week, but many users reportedly received it on Wednesday, approximately one day after the rollout started.
Developed to fix syncing on new libraries, the update was actually causing more harm than good, so the company in the end decided to remove it completely from both Windows Update and its download center.
“We are investigating an issue that is affecting the September 2014 update for Microsoft OneDrive for Business. Therefore, we have removed the update from availability for now. We apologize for any inconvenience that this might cause,” the company said in a statement, explaining that a fix should be provided soon.
Problems confirmed by Microsoft
The botched update was causing two different problems to OneDrive for Business customers, and Microsoft has already confirmed them in a statement released today.
Here are all details provided by Microsoft after pulling the patch from Windows Update and the download center:
“Assume that you use OneDrive for Business to synchronize a library. When you try to synchronize another user's library by clicking the Sync to a new library button, you receive the following error message: We couldn't sync this library.”
“We couldn't set up this library for you because of a server or list configuration problem. If this keeps happening, please contact your administrator. Once this issue has been resolved you can try setup again.”
“Assume that you move the location of the Favorites (Links) folder to a network share. When you synchronize a new library by using OneDrive for Business, the OneDrive for Business link is not added to the network share, and the link does not appear in the Favorites list in the Windows Explorer navigation pane.”
What should you do?
Even though Microsoft removed the patch to stop it from reaching more computers, it’s not yet clear whether those who have already installed it should manually delete it or simply wait for a fix.
If you’re indeed experiencing issues due to this update, go over to Control Panel, click on “Programs,” and select the “View installed updates” option.
Search for the KB2889866 bulletin in the long list of installed update and hit uninstall. A reboot might be required to see any changes coming into effect. Your computer might get the same update after rebooting, so make sure you don’t install it once again.
