Microsoft Rethinks Windows 11's Troubleshooter Platform

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Aug 17, 2017
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Microsoft has begun the process of phasing out its helpful built-in Windows Troubleshooters. These troubleshooting tools had come built-in to Windows systems since their debut in 2009 with Windows 7 and were created to run diagnostic processes and automatically identify common Windows problems, and then resolve them. In a recent support document, Microsoft outlined its plan to retire various Troubleshooters, starting with the Microsoft Support Diagnostic Tool (MSDT), which will be pulled as part of the next Windows 11 update. The exact date of when this will happen hasn’t been announced yet.

Microsoft also lays out a deprecation timeline that it looks to put in place over the next three years:
  • 2023 – Begin redirecting some of the troubleshooters to the new Get Help troubleshooting platform
  • 2024 – Complete the troubleshooter redirection and remove the rest of the troubleshooters
  • 2025 – Remove the MSDT platform
Microsoft goes on to explain what this will mean a significant departure from the MSDT platform for Windows users, as many of the troubleshooters we’re familiar with are based on it. A number of these will be rerouted to another newer user help platform, Get Help. Any troubleshooters that don’t fall into this category will be axed, but until then, they will continue to work.
 

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