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<blockquote data-quote="simmerskool" data-source="post: 1039366" data-attributes="member: 61091"><p>that&#039;s the fact! I had never contacted MS support, at least since I bought this machine in 2016. I thought MS techs were good yesterday. Of course, they couldn&#039;t fix firewall either trying everything I had already tried <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite126" alt=":ROFLMAO:" title="ROFL&nbsp; &nbsp; :ROFLMAO:" loading="lazy" data-shortname=":ROFLMAO:" /> but they download a win10 iso (with Chrome <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite119" alt=":rolleyes:" title="Roll eyes&nbsp; &nbsp; :rolleyes:" loading="lazy" data-shortname=":rolleyes:" />) and some tool app, and did an &quot;in-place upgrade&quot; although win10 was current and sfc scan found no violations. [USER=3]@Ink[/USER] I think what they did was somewhat of a clean install, but keeping all my apps in place, of course a few things got &quot;broken.&quot;</p></blockquote><p></p>

[QUOTE="simmerskool, post: 1039366, member: 61091"] that's the fact! I had never contacted MS support, at least since I bought this machine in 2016. I thought MS techs were good yesterday. Of course, they couldn't fix firewall either trying everything I had already tried :ROFLMAO: but they download a win10 iso (with Chrome :rolleyes:) and some tool app, and did an "in-place upgrade" although win10 was current and sfc scan found no violations. [USER=3]@Ink[/USER] I think what they did was somewhat of a clean install, but keeping all my apps in place, of course a few things got "broken." [/QUOTE]

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