Solved Multiple ckfgiex "Google Chrome" looking processes

[Sharon]

Someone said I need to find the binary file kicking off all these processes? How do I do that? I've run FRST and attached the output as well.

 

[argus]

Helllo,

Before we begin, please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The logs can take some time to research, so please be patient with me.
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
• Instructions that I give are for your system only!
• Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
• Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
• Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

Download

Malwarebytes Anti-Rootkit to your desktop.

• Double-click the icon to start the tool.
• It will ask you where to extract it, then it will start.
• Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
• Click in the introduction screen "next" to continue.
• Click in the following screen "Update" to obtain the latest malware definitions.
• Once the update is complete select "Next" and click "Scan".
• When the scan is finished and no malware has been found select "Exit".
• If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
• Open the MBAR folder and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"

Scan with Farbar Recovery Scan Tool
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Sharon]

Thank you Argus. Here is everything requested.
mbar-log-2014-12-23 (15-22-42) :
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
www.malwarebytes.org
Database version: v2014.12.23.07
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17501
Sharon :: SHARON-LAPTOP [administrator]
12/23/2014 3:22:42 PM
mbar-log-2014-12-23 (15-22-42).txt
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 342589
Time elapsed: 1 hour(s), 24 minute(s), 9 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 3
C:\Users\Sharon\AppData\Local\Temp\1ba4\AppData\Local\Microsoft\Xwqgvctxd.dll (Trojan.Chrome.INJ) -> Delete on reboot. [a49ffb6bf983f1458b25817b20e1e020]
C:\Users\Sharon\AppData\Local\Temp\1ba4\AppData\Local\Microsoft\Xwqgvctxd.dll (Trojan.Chrome.INJ) -> Delete on reboot. [a49ffb6bf983f1458b25817b20e1e020]
C:\Users\Sharon\AppData\Local\Temp\1ba4\AppData\Local\Microsoft\Xwqgvctxd.dll (Trojan.Chrome.INJ) -> Delete on reboot. [a49ffb6bf983f1458b25817b20e1e020]
Registry Keys Detected: 2
HKU\S-1-5-21-1013187941-1704088012-2850714148-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5} (Trojan.Poweliks.B) -> Delete on reboot. [71d2adb9e399a98db9b1877b1ce4bf41]
HKU\S-1-5-21-1013187941-1704088012-2850714148-1001_Classes\CLSID\{AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}\LOCALSERVER32\^ (Trojan.Poweliks) -> Delete on reboot. [46fdc5a1bbc152e481ecdc260af6e020]
Registry Values Detected: 1
HKU\S-1-5-21-1013187941-1704088012-2850714148-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|Xwqgvctxd (Trojan.Chrome.INJ) -> Data: regsvr32.exe /s "C:\Users\Sharon\AppData\Local\Temp\1ba4\AppData\Local\Microsoft\Xwqgvctxd.dll" -> Delete on reboot. [a49ffb6bf983f1458b25817b20e1e020]
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 2
C:\Users\Sharon\AppData\Local\Temp\1ba4\AppData\Local\Microsoft\Xwqgvctxd.dll (Trojan.Chrome.INJ) -> Delete on reboot. [a49ffb6bf983f1458b25817b20e1e020]
C:\Users\Sharon\AppData\Local\Temp\spqukqc.dll (Trojan.Chrome.INJ) -> Delete on reboot. [45fea8be4933280e19977c80fd046898]
Physical Sectors Detected: 0
(No malicious items detected)
(end)

 

[Sharon]

system-log :
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
(c) Malwarebytes Corporation 2011-2012
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
Account is Administrative
Internet Explorer version: 11.0.9600.17501
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.400000 GHz
Memory total: 4083871744, free: 234405888
Downloaded database version: v2014.12.23.07
Downloaded database version: v2014.12.23.02
Downloaded database version: v2014.12.06.01
=======================================
------------ Kernel report ------------
12/23/2014 15:21:36
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\SRTSP64.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\System32\Drivers\SRTSPX64.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\??\C:\Windows\system32\drivers\wpsdrvnt.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\bcmwl664.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\Impcd.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\bcmvwl64.sys
\SystemRoot\system32\drivers\serscan.sys
\SystemRoot\system32\DRIVERS\CtClsFlt.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\teefer2.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\portcls.sys
\SystemRoot\system32\DRIVERS\drmk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\BCM42RLY.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20141222.001\EX64.SYS
\??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20141222.001\ENG64.SYS
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\System32\cdd.dll
\??\C:\Windows\system32\drivers\WpsHelper.sys
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\System32\drivers\SMR430.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\msctf.dll
\Windows\System32\Wldap32.dll
\Windows\System32\user32.dll
\Windows\System32\shell32.dll
\Windows\System32\usp10.dll
\Windows\System32\difxapi.dll
\Windows\System32\advapi32.dll
\Windows\System32\nsi.dll
\Windows\System32\psapi.dll
\Windows\System32\clbcatq.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\imm32.dll
\Windows\System32\urlmon.dll
\Windows\System32\comdlg32.dll
\Windows\System32\setupapi.dll
\Windows\System32\gdi32.dll
\Windows\System32\normaliz.dll
\Windows\System32\shlwapi.dll
\Windows\System32\ole32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\ws2_32.dll
\Windows\System32\iertutil.dll
\Windows\System32\sechost.dll
\Windows\System32\wininet.dll
\Windows\System32\imagehlp.dll
\Windows\System32\msvcrt.dll
\Windows\System32\kernel32.dll
\Windows\System32\lpk.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\userenv.dll
\Windows\System32\comctl32.dll
\Windows\System32\wintrust.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\profapi.dll
\Windows\System32\msasn1.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004c2c060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8004997050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004c2c060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004ad7980, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004c2c060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004997050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
File user open failed: C:\WINDOWS\SYSTEM32\drivers\SMR430.dat (0x00000020)
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 19DFECB6
Partition information:
Partition 0 type is Other (0xde)
Partition is NOT ACTIVE.
Partition starts at LBA: 2048 Numsec = 204800
Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 206848 Numsec = 30720000
Partition file system is NTFS
Partition is bootable
Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 30926848 Numsec = 945844272
Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0
Disk Size: 500107862016 bytes
Sector size: 512 bytes
Done!
Infected: C:\Users\Sharon\AppData\Local\Temp\1ba4\AppData\Local\Microsoft\Xwqgvctxd.dll --> [Trojan.Chrome.INJ]
Infected: HKU\S-1-5-21-1013187941-1704088012-2850714148-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|Xwqgvctxd --> [Trojan.Chrome.INJ]
Infected: C:\Users\Sharon\AppData\Local\Temp\1ba4\AppData\Local\Microsoft\Xwqgvctxd.dll --> [Trojan.Chrome.INJ]
Infected: C:\Users\Sharon\AppData\Local\Temp\1ba4\AppData\Local\Microsoft\Xwqgvctxd.dll --> [Trojan.Chrome.INJ]
Infected: C:\Users\Sharon\AppData\Local\Temp\1ba4\AppData\Local\Microsoft\Xwqgvctxd.dll --> [Trojan.Chrome.INJ]
Infected: C:\Users\Sharon\AppData\Local\Temp\spqukqc.dll --> [Trojan.Chrome.INJ]
Infected: HKU\S-1-5-21-1013187941-1704088012-2850714148-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5} --> [Trojan.Poweliks.B]
Infected: HKU\S-1-5-21-1013187941-1704088012-2850714148-1001_Classes\CLSID\{AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}\LOCALSERVER32\^ --> [Trojan.Poweliks]
Scan finished
Creating System Restore point...
Cleaning up...
Executing an action cmd.exe...
Success!
Executing an action cmd.exe...
Success!
Removal scheduling successful. System shutdown needed.
System shutdown occurred
=======================================

 

[Sharon]

and the two files from FRST.
(by the way, Malware had found 8 items to cleanup, which I did and rebooted, then ran FRST again....

 

[Sharon]

I just looked at my Task Manager, and it's pretty quiet. I don't see a bunch of google chrome or ckfgiex processes running. Think the above took care of it? If it did, I'll buy you not only a beer, but a case!

 

[argus]

PC is clean.
You're good to go.

Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[Sharon]

Donation made . Much appreciated, thank you!

 

[argus]

@Sharon

Thank you so much