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Windows Malware Removal Help & Support
Multiple COM Surrogate Running
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<blockquote data-quote="TwinHeadedEagle" data-source="post: 280342" data-attributes="member: 6533"><p>Yes, we removed the bad guy. Two processes you mentioned are legit. They are Windows components.</p><p></p><p>Let's run one more tool. Tell me how is your PC now?</p><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/adwcleaner/adwcleaner_new.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> <u><span style="color: blue">Fix with AdwCleaner</span></u></strong></p><p></p><p>Please download <a href="http://www.bleepingcomputer.com/download/adwcleaner/" target="_blank"><strong>AdwCleaner</strong></a> by Xplode and save the file to your <strong>Desktop</strong>.</p><ul> <li data-xf-list-type="ul">Right-click on <img src="https://sites.google.com/site/cannedfixes/adwcleaner/adwcleaner_new.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> icon and select <img src="https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> Run as Administrator</strong> to start the tool.</li> <li data-xf-list-type="ul">Wait until the database is updated.</li> <li data-xf-list-type="ul">Accept the <strong>Terms of use</strong> and click <strong>Scan</strong>.</li> <li data-xf-list-type="ul">When finished, please click <strong>Clean</strong>.</li> <li data-xf-list-type="ul">Upon completion, click Report. A log (<strong>AdwCleaner[S*].txt)</strong> will open.</li> </ul><p></p><p>Please include the contents of that file in your reply.</p><p></p><p><strong><u><span style="font-size: 12px"><span style="color: #ff0000">Note</span><span style="color: #000000">:</span></span></u></strong><span style="font-size: 12px"> Reports will be saved in your system partition, usually at </span><strong><span style="font-size: 15px">C:\Adwcleaner</span></strong></p></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 280342, member: 6533"] Yes, we removed the bad guy. Two processes you mentioned are legit. They are Windows components. Let's run one more tool. Tell me how is your PC now? [IMG]https://sites.google.com/site/cannedfixes/adwcleaner/adwcleaner_new.png[/IMG] [B] [U][COLOR=blue]Fix with AdwCleaner[/COLOR][/U][/B] Please download [URL='http://www.bleepingcomputer.com/download/adwcleaner/'][B]AdwCleaner[/B][/URL] by Xplode and save the file to your [b]Desktop[/b]. [LIST] [*]Right-click on [IMG]https://sites.google.com/site/cannedfixes/adwcleaner/adwcleaner_new.png[/IMG] icon and select [IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg[/IMG] [B] Run as Administrator[/B] to start the tool. [*]Wait until the database is updated. [*]Accept the [B]Terms of use[/B] and click [B]Scan[/B]. [*]When finished, please click [B]Clean[/B]. [*]Upon completion, click Report. A log ([B]AdwCleaner[S*].txt)[/B] will open. [/LIST] Please include the contents of that file in your reply. [B][U][SIZE=3][COLOR=#ff0000]Note[/COLOR][COLOR=#000000]:[/COLOR][/SIZE][/U][/B][SIZE=3] Reports will be saved in your system partition, usually at [/SIZE][B][SIZE=4]C:\Adwcleaner[/SIZE][/B] [/QUOTE]
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