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Windows Malware Removal Help & Support
My Computer Has Been Hijacked by Trovi
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<blockquote data-quote="Chapin" data-source="post: 220850" data-attributes="member: 24426"><p>Hello and Good Morning,</p><p>In your directions (<em>above</em>) you state <strong><span style="color: #00ff00">**NEXT**</span></strong> please download <span style="color: #0000b3"><strong>AdwCleaner</strong></span>...I had done this step prior to my contacting you - it appears due to my downloading of AdwCleaner that my computer is having additional trouble (ie - cannot connect to internet). It is after running AdwCleaner (scanning) on my computer and restarting it that the problems with connecting to the internet began. You want me to download and run AdwCleaner - again? I guess I do not recall selecting the "clean" button after the scan. Maybe I did - I just cannot say for certain. <strong> Below is the AdwCleaner file which I've copied from the infected computer. Please note that I ran the scan on 6/30/14. </strong>Do you want me to redo this step as indicated above? Many thanks for your help.</p></blockquote><p></p>
[QUOTE="Chapin, post: 220850, member: 24426"] Hello and Good Morning, In your directions ([I]above[/I]) you state [B][COLOR=#00ff00]**NEXT**[/COLOR][/B] please download [COLOR=#0000b3][B]AdwCleaner[/B][/COLOR]...I had done this step prior to my contacting you - it appears due to my downloading of AdwCleaner that my computer is having additional trouble (ie - cannot connect to internet). It is after running AdwCleaner (scanning) on my computer and restarting it that the problems with connecting to the internet began. You want me to download and run AdwCleaner - again? I guess I do not recall selecting the "clean" button after the scan. Maybe I did - I just cannot say for certain. [B] Below is the AdwCleaner file which I've copied from the infected computer. Please note that I ran the scan on 6/30/14. [/B]Do you want me to redo this step as indicated above? Many thanks for your help. [/QUOTE]
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