Open MalwareTips in Safari and tap Share. You may need to open the Page Menu first.
Choose Add to Home Screen. If it is not listed, use Edit Actions to add it.
Keep Open as Web App enabled if shown, then tap Add.
Android
Open MalwareTips in Chrome or another browser that supports app installation.
Open the browser menu and look for Install app, Install and create shortcut, or Add to Home screen.
Choose Install and confirm. Wording varies by browser.
Desktop
Chrome: use the install icon in the address bar, or the menu under Cast, save and share.
Edge: open the menu, then More tools, Apps and Install this site as an app.
Safari on Mac: choose Share or File, then Add to Dock. Firefox on Windows: look for the web apps button in the address bar.
If you cannot find an install option, update your browser or use its bookmark option to keep MalwareTips close.
Keep up with your conversations
After installation, open the app and sign in. Enable push notifications in Preferences if you want alerts. On iPhone and iPad, push requires a Home Screen web app and iOS or iPadOS 16.4 or later.
I am Karsten and will gladly help you with any malware-related problems.
Please familiarize yourself with the following ground rules before you start.
Read my instructions thoroughly, carry out each step in the given order.
Do not make any changes to your system, or run any tools other than those I provided. Do not delete, fix, uninstall, or install anything unless I tell you to.
If you are unsure about anything or if you encounter any problems, please stop and inform me about it.
Stick with me until I tell you that your computer is clean. Absence of symptoms does not mean that your computer is free of malware.
The file extension .qlkm has been used by STOP/DJVU ransomware. STOP/DJVU ransomware variants after August 2019 are only decryptable if an offline key was used. For variants with an online key you cannot decrypt files.
Please upload an encrypted file and a ransom note to id-ransomware to confirm that it is indeed STOP/DVJU ransomware. Tell me the result.