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<blockquote data-quote="kuttus" data-source="post: 159411" data-attributes="member: 2676"><p><span style="font-size: 15px"><u><strong>Download Malwarebytes Anti-Rootkit from <a href="http://downloads.malwarebytes.org/file/mbar" target="_blank">here</a> to your Desktop</strong></u></span></p><ul> <li data-xf-list-type="ul">Unzip the contents to a folder on your Desktop.</li> <li data-xf-list-type="ul">Open the folder where the contents were unzipped and run <strong>mbar.exe</strong></li> <li data-xf-list-type="ul">Follow the instructions in the wizard to<strong> update</strong> and allow the program to <strong>scan</strong> your computer for threats.</li> <li data-xf-list-type="ul">Make sure there is a check next to <strong>Create Restore Point</strong> and click the<strong> Cleanup</strong> button to remove any threats. Reboot if prompted to do so.</li> <li data-xf-list-type="ul">After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click <strong>Cleanup</strong> once more and reboot.</li> <li data-xf-list-type="ul">When done, please post the two logs in the <strong>MBAR folder</strong>(<span style="color: #FF0000">mbar-log.txt</span> and <span style="color: #FF0000">system-log.txt</span>)</li> </ul><hr /><p></p><p></p><p><span style="font-size: 15px"><u><strong>Please download <a href="http://www.malwarebytes.org/mbam-download.php" target="_blank"><span style="color: blue">Malwarebytes' Anti-Malware</span></a> to your desktop.</strong></u></span></p><ul> <li data-xf-list-type="ul">Double-click <strong>mbam-setup.exe</strong> and follow the prompts to install the program.</li> <li data-xf-list-type="ul">At the end, be sure a checkmark is placed next to<ul> <li data-xf-list-type="ul"><strong>Update Malwarebytes' Anti-Malware</strong></li> <li data-xf-list-type="ul">and <strong>Launch Malwarebytes' Anti-Malware</strong></li> </ul></li> <li data-xf-list-type="ul">then click <strong>Finish</strong>.</li> <li data-xf-list-type="ul">If an update is found, it will download and install the latest version.</li> <li data-xf-list-type="ul">When it prompts you to try their 30-day trail, click <strong>decline</strong></li> <li data-xf-list-type="ul">Once the program has loaded, select <strong>Perform quick scan</strong>, then click <strong>Scan</strong>.</li> <li data-xf-list-type="ul">When the scan is complete, click <strong>OK</strong>, then <strong>Show Results</strong> to view the results.</li> <li data-xf-list-type="ul">Be sure that everything is Checked (ticked) except items in the <strong>C:\System Volume Information folder </strong>and click on <strong>Remove Selected</strong>.</li> <li data-xf-list-type="ul">When completed, a log will open in Notepad. please copy and paste the log into your next reply<ul> <li data-xf-list-type="ul">If you accidently close it, the log file is saved here and will be named like this:</li> <li data-xf-list-type="ul">C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\<strong>mbam-log-date (time).txt</strong></li> </ul></li> </ul><p></p><hr /></blockquote><p></p>
[QUOTE="kuttus, post: 159411, member: 2676"] [SIZE=4][U][B]Download Malwarebytes Anti-Rootkit from [URL='http://downloads.malwarebytes.org/file/mbar']here[/URL] to your Desktop[/B][/U][/SIZE] [LIST] [*]Unzip the contents to a folder on your Desktop. [*]Open the folder where the contents were unzipped and run [B]mbar.exe[/B] [*]Follow the instructions in the wizard to[B] update[/B] and allow the program to [B]scan[/B] your computer for threats. [*]Make sure there is a check next to [B]Create Restore Point[/B] and click the[B] Cleanup[/B] button to remove any threats. Reboot if prompted to do so. [*]After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click [B]Cleanup[/B] once more and reboot. [*]When done, please post the two logs in the [B]MBAR folder[/B]([COLOR=#FF0000]mbar-log.txt[/COLOR] and [COLOR=#FF0000]system-log.txt[/COLOR]) [/LIST] [hr] [SIZE=4][U][B]Please download [URL='http://www.malwarebytes.org/mbam-download.php'][COLOR=blue]Malwarebytes' Anti-Malware[/COLOR][/URL] to your desktop.[/B][/U][/SIZE] [LIST] [*]Double-click [B]mbam-setup.exe[/B] and follow the prompts to install the program. [*]At the end, be sure a checkmark is placed next to [LIST] [*][B]Update Malwarebytes' Anti-Malware[/B] [*]and [B]Launch Malwarebytes' Anti-Malware[/B] [/LIST] [*]then click [B]Finish[/B]. [*]If an update is found, it will download and install the latest version. [*]When it prompts you to try their 30-day trail, click [B]decline[/B] [*]Once the program has loaded, select [B]Perform quick scan[/B], then click [B]Scan[/B]. [*]When the scan is complete, click [B]OK[/B], then [B]Show Results[/B] to view the results. [*]Be sure that everything is Checked (ticked) except items in the [B]C:\System Volume Information folder [/B]and click on [B]Remove Selected[/B]. [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply [LIST] [*]If you accidently close it, the log file is saved here and will be named like this: [*]C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\[B]mbam-log-date (time).txt[/B] [/LIST] [/LIST] [hr][/hr][/hr] [/QUOTE]
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