Open MalwareTips in Safari and tap Share. You may need to open the Page Menu first.
Choose Add to Home Screen. If it is not listed, use Edit Actions to add it.
Keep Open as Web App enabled if shown, then tap Add.
Android
Open MalwareTips in Chrome or another browser that supports app installation.
Open the browser menu and look for Install app, Install and create shortcut, or Add to Home screen.
Choose Install and confirm. Wording varies by browser.
Desktop
Chrome: use the install icon in the address bar, or the menu under Cast, save and share.
Edge: open the menu, then More tools, Apps and Install this site as an app.
Safari on Mac: choose Share or File, then Add to Dock. Firefox on Windows: look for the web apps button in the address bar.
If you cannot find an install option, update your browser or use its bookmark option to keep MalwareTips close.
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After installation, open the app and sign in. Enable push notifications in Preferences if you want alerts. On iPhone and iPad, push requires a Home Screen web app and iOS or iPadOS 16.4 or later.
Restart your computer and tap F8 to bring up the Advanced Menu, then click Repair your computer
Follow the prompt to enter keyboard input method, and then the prompt to enter a password. If the machine does not have a password, simply click Enter.
In the next menu, use the arrow keys on the keyboard to highlight Command Prompt and press Enter.
In the command window type in notepad and press Enter.
When notepad opens, click File and select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter.
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please attach it to your reply.
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