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<blockquote data-quote="Dolfan99" data-source="post: 127432" data-attributes="member: 9645">Hi Jack,Thank you very much for helping me!This is very frustrating for me...but you probably already know that.&nbsp; I&#039;ll try to maintain my composure.&nbsp; Taking&nbsp; a deep breathe!Using Firefox I was able to download but not open Malwarebytes-chameleon.&nbsp;&nbsp; A box popped up and inside read&quot;C:&nbsp; users\Marty\Downloads\MBAM-chameleon-1.62.1.1000(2).zipClass not required&quot;Using internet explorer I am able to download malwarbytes-chameleon! I put it on the desktop. I extracted the files and double clicked on svchost.exe[/b] file.&nbsp; A black box opened up and I pressed a key.&nbsp; 30 seconds later a box popped up and inside it read &quot;Run Time error &#039;53&#039;:&nbsp; File not found :&nbsp; Advpack&quot;I did not attempt Step 2.&nbsp; What should I do next?ThanksDolphan99</blockquote>

[QUOTE="Dolfan99, post: 127432, member: 9645"] Hi Jack, Thank you very much for helping me! This is very frustrating for me...but you probably already know that. I'll try to maintain my composure. Taking a deep breathe! Using Firefox I was able to download but not open Malwarebytes-chameleon. A box popped up and inside read "C: users\Marty\Downloads\MBAM-chameleon-1.62.1.1000(2).zip Class not required" Using internet explorer I am able to download malwarbytes-chameleon! I put it on the desktop. I extracted the files and double clicked on svchost.exe[/b] file. A black box opened up and I pressed a key. 30 seconds later a box popped up and inside it read "Run Time error '53': File not found : Advpack" I did not attempt Step 2. What should I do next? Thanks Dolphan99 [/QUOTE]

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