- May 2, 2024
- 2
Hello
Google Chrome is and always has been my default browser, but recently, whenever I searched something up, it automatically redirects to Bing. I'm pretty sure the perpatrator is an unfamiliar extension by the name 'DigitalisPurpurea'. It cannot be removed by using the remove button, deleting and reinstalling Google Chrome, resetting browser settings, and my attempts to follow online help using the terminal, Process Explorer, and many other malware scanners have failed. I have found an unfamiliar folder in my Local Appdata by the name 'Packages' that may (or may not) be what downloaded it, but when I try to delete it I am faced with a 'can't be completed because the folder or a file in it is open in another program.' message. Obviously I closed all programs and tried again but to no avail. I am hoping for some help, anything that might solve this. here is a photo of the extension. Thank you
Google Chrome is and always has been my default browser, but recently, whenever I searched something up, it automatically redirects to Bing. I'm pretty sure the perpatrator is an unfamiliar extension by the name 'DigitalisPurpurea'. It cannot be removed by using the remove button, deleting and reinstalling Google Chrome, resetting browser settings, and my attempts to follow online help using the terminal, Process Explorer, and many other malware scanners have failed. I have found an unfamiliar folder in my Local Appdata by the name 'Packages' that may (or may not) be what downloaded it, but when I try to delete it I am faced with a 'can't be completed because the folder or a file in it is open in another program.' message. Obviously I closed all programs and tried again but to no avail. I am hoping for some help, anything that might solve this. here is a photo of the extension. Thank you