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<blockquote data-quote="Fiery" data-source="post: 89602" data-attributes="member: 9"><p>Ok good, next, open Roguekiller again and click the DNS tab, make sure these 2 entries are selected</p><p></p><p>[DNS] HKLM\[...]\ControlSet001\Services\Interfaces\{0B7C6A63-F272-49C7-9582-E9E210BD1530} : NameServer (8.8.8.8,8.8.8.4,4.2.2.1,4.2.2.2,208.67.222.222,208.67.220.220,8.26.56.26,8.20.247.20,156.154.70.1,156.154.71.1) -> FOUND</p><p>[DNS] HKLM\[...]\ControlSet002\Services\Interfaces\{0B7C6A63-F272-49C7-9582-E9E210BD1530} : NameServer (8.8.8.8,8.8.8.4,4.2.2.1,4.2.2.2,208.67.222.222,208.67.220.220,8.26.56.26,8.20.247.20,156.154.70.1,156.154.71.1) -> FOUND</p><p></p><p>then click on the DNS Fix button. </p><p></p><p>Download TDSSKiller (.exe one) from <a href="http://www.bleepingcomputer.com/download/tdsskiller/" target="_blank"> here</a> and save it to your Desktop. <ul> <li data-xf-list-type="ul">Doubleclick on TDSSKiller.exe to run the application, then on <strong>Start Scan.</strong></li> <li data-xf-list-type="ul">If an infected file is detected, the default action will be<strong> Cure</strong>, click on Continue.</li> <li data-xf-list-type="ul">If a suspicious file is detected, the default action will be <strong>Skip</strong>, click on Continue.</li> <li data-xf-list-type="ul">It may ask you to reboot the computer to complete the process. Click on <strong>Reboot Now</strong>.</li> <li data-xf-list-type="ul">If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.</li> <li data-xf-list-type="ul">If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.</li> </ul><p></p><p>Then, Download Malwarebytes' Anti-Malware(<a href="http://www.malwarebytes.org/products/malwarebytes_free/" target="_blank"><span style="color: blue"><strong>download link</strong></span></a>) to your desktop <img src="http://cache.filehippo.com/img/ex/1208__malwarebytes.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p><ul> <li data-xf-list-type="ul">Double-click <strong>mbam-setup.exe</strong> and follow the prompts to install the program.</li> <li data-xf-list-type="ul">At the end, be sure a checkmark is placed next to<ul> <li data-xf-list-type="ul"> <strong>Update Malwarebytes' Anti-Malware</strong></li> <li data-xf-list-type="ul"> and <strong>Launch Malwarebytes' Anti-Malware</strong></li> </ul></li> <li data-xf-list-type="ul"> then click <strong>Finish</strong>.</li> <li data-xf-list-type="ul">Malwarebytes Anti-Malware will now start and you'll be prompted to start a trial period , please select '<<strong>>Decline</<strong>>' <br /> <img title="Decline trial period in Malwarebytes Anti-Malware" src="http://malwaretips.com/images/removalguide/mbam3.PNG" alt="[Image: Decline Malwarebytes trial]" width="432" height="165" border="0" /><br /> [*]If an update is found, it will download and install the latest version.<br /> <br /> <img src="http://img5.imageshack.us/img5/2738/42456544.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /><br /> <br /> <br /> [*]Once the program has loaded, select <strong>Perform quick scan</strong>, then click <strong>Scan</strong>.<br /> [*]When the scan is complete, click <strong>OK</strong>, then <strong>Show Results</strong> to view the results.<br /> <br /> <br /> <img src="http://img651.imageshack.us/img651/733/55713761.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /><br /> <br /> <br /> [*]Be sure that everything is Checked (ticked) and click on <strong>Remove Selected</strong>.<br /> [*]Reboot your computer if prompted.</strong></strong></li> </ul><p><strong><strong></strong></strong></p><p><strong><strong></strong></strong></p><p><strong><strong>Lastly, remove any left over malicious files with HitmanPro</strong></strong></p><p><strong><strong><ol></strong></strong></p><p><strong><strong> <li>This step can be performed in <<strong>>Normal Mode</<strong>> ,so please <<strong>>download the latest official version of HitmanPro</<strong>>.</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><a href="http://malwaretips.com/download-hitmanpro" rel="nofollow" target="_blank"> <<strong>>HITMANPRO DOWNLOAD LINK</<strong>></a> <em>(This link will open a download page in a new window from where you can download HitmanPro)</em></li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong> <li><<strong>>Double click on the previously downloaded file</<strong>> to start the HitmanPro installation.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="HitmanPro Installer" src="http://malwaretips.com/images/removalguide/hpro1.png" alt="[Image: hitmanpro-icon.png]" width="54" height="58" border="0" /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><<strong>>IF</<strong>> you are experiencing problems while trying to starting HitmanPro, you can use the "<em>Force Breach</em>" mode.To start this program in Force Breach mode,<<strong>> hold down the left CTRL-key when you start HitmanPro</<strong>> and all non-essential processes are terminated, including the malware process. (<a href="http://www.youtube.com/watch?feature=player_embedded&v=m6eRWTv2STk" target="_blank">How to start HitmanPro in Force Breach mode - Video</a>)</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Click on <<strong>>Next </<strong>>to install HitmanPro on your system.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="HitmanPro installation process" src="http://malwaretips.com/images/removalguide/hpro2.png" alt="[Image: installing-hitmanpro.png]" width="532" height="421" border="0" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>The setup screen is displayed, from which you can decide whether you wish to install HitmanPro on your machine or just perform a one-time scan, select a option then click on <<strong>>Next </<strong>>to start a system scan.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="HitmanPro setup options" src="http://malwaretips.com/images/removalguide/hpro3.png" alt="[Image: hitmanpro-setup-options.png]" width="532" height="421" border="0" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>HitmanPro will start scanning your system for malicious files. Depending on the the size of your hard drive, and the performance of your computer, this step will take several minutes.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="HitmanPro scanning for Win 8 Security System" src="http://malwaretips.com/images/removalguide/hpro4.png" alt="[Image: hitmanpro-scanning.png]" width="532" height="421" border="0" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Once the scan is complete,a screen displaying all the malicious files that the program found will be shown as seen in the image below.After reviewing each malicious object click <<strong>>Next</<strong>>.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="HitmanPro Win 8 Security System scan results" src="http://malwaretips.com/images/removalguide/hpro5.png" alt="[Image: hitmanpro-scan-results.png]" width="532" height="421" border="0" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Click <<strong>>Activate free license </<strong>>to start the free 30 days trial and remove the malicious files.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img title="Activate HitmanPro free license to remove detected infections" src="http://malwaretips.com/images/removalguide/hpro6.png" alt="[Image: hitmanpro-activation.png]" width="532" height="421" border="0" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p></blockquote><p></p>
[QUOTE="Fiery, post: 89602, member: 9"] Ok good, next, open Roguekiller again and click the DNS tab, make sure these 2 entries are selected [DNS] HKLM\[...]\ControlSet001\Services\Interfaces\{0B7C6A63-F272-49C7-9582-E9E210BD1530} : NameServer (8.8.8.8,8.8.8.4,4.2.2.1,4.2.2.2,208.67.222.222,208.67.220.220,8.26.56.26,8.20.247.20,156.154.70.1,156.154.71.1) -> FOUND [DNS] HKLM\[...]\ControlSet002\Services\Interfaces\{0B7C6A63-F272-49C7-9582-E9E210BD1530} : NameServer (8.8.8.8,8.8.8.4,4.2.2.1,4.2.2.2,208.67.222.222,208.67.220.220,8.26.56.26,8.20.247.20,156.154.70.1,156.154.71.1) -> FOUND then click on the DNS Fix button. Download TDSSKiller (.exe one) from [url=http://www.bleepingcomputer.com/download/tdsskiller/] here[/url] and save it to your Desktop. [list] [*]Doubleclick on TDSSKiller.exe to run the application, then on [b]Start Scan.[/b] [*]If an infected file is detected, the default action will be[b] Cure[/b], click on Continue. [*]If a suspicious file is detected, the default action will be [b]Skip[/b], click on Continue. [*]It may ask you to reboot the computer to complete the process. Click on [b]Reboot Now[/b]. [*]If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here. [*]If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. [/list] Then, Download Malwarebytes' Anti-Malware([url=http://www.malwarebytes.org/products/malwarebytes_free/][color=blue][b]download link[/b][/color][/url]) to your desktop [img]http://cache.filehippo.com/img/ex/1208__malwarebytes.png[/img] [list] [*]Double-click [b]mbam-setup.exe[/b] and follow the prompts to install the program. [*]At the end, be sure a checkmark is placed next to[list] [*] [b]Update Malwarebytes' Anti-Malware[/b] [*] and [b]Launch Malwarebytes' Anti-Malware[/b][/list][*] then click [b]Finish[/b]. [*]Malwarebytes Anti-Malware will now start and you'll be prompted to start a trial period , please select '<[b]>Decline</[b]>' <img title="Decline trial period in Malwarebytes Anti-Malware" src="http://malwaretips.com/images/removalguide/mbam3.PNG" alt="[Image: Decline Malwarebytes trial]" width="432" height="165" border="0" /> [*]If an update is found, it will download and install the latest version. [img]http://img5.imageshack.us/img5/2738/42456544.jpg[/img] [*]Once the program has loaded, select [b]Perform quick scan[/b], then click [b]Scan[/b]. [*]When the scan is complete, click [b]OK[/b], then [b]Show Results[/b] to view the results. [img]http://img651.imageshack.us/img651/733/55713761.jpg[/img] [*]Be sure that everything is Checked (ticked) and click on [b]Remove Selected[/b]. [*]Reboot your computer if prompted.[/b][/b][/list][b][b] Lastly, remove any left over malicious files with HitmanPro <ol> <li>This step can be performed in <[b]>Normal Mode</[b]> ,so please <[b]>download the latest official version of HitmanPro</[b]>. <a href="http://malwaretips.com/download-hitmanpro" rel="nofollow" target="_blank"> <[b]>HITMANPRO DOWNLOAD LINK</[b]></a> <em>(This link will open a download page in a new window from where you can download HitmanPro)</em></li> <li><[b]>Double click on the previously downloaded file</[b]> to start the HitmanPro installation. <img title="HitmanPro Installer" src="http://malwaretips.com/images/removalguide/hpro1.png" alt="[Image: hitmanpro-icon.png]" width="54" height="58" border="0" /> <[b]>IF</[b]> you are experiencing problems while trying to starting HitmanPro, you can use the "<em>Force Breach</em>" mode.To start this program in Force Breach mode,<[b]> hold down the left CTRL-key when you start HitmanPro</[b]> and all non-essential processes are terminated, including the malware process. (<a href="http://www.youtube.com/watch?feature=player_embedded&v=m6eRWTv2STk" target="_blank">How to start HitmanPro in Force Breach mode - Video</a>)</li> <li>Click on <[b]>Next </[b]>to install HitmanPro on your system. <img title="HitmanPro installation process" src="http://malwaretips.com/images/removalguide/hpro2.png" alt="[Image: installing-hitmanpro.png]" width="532" height="421" border="0" /></li> <li>The setup screen is displayed, from which you can decide whether you wish to install HitmanPro on your machine or just perform a one-time scan, select a option then click on <[b]>Next </[b]>to start a system scan. <img title="HitmanPro setup options" src="http://malwaretips.com/images/removalguide/hpro3.png" alt="[Image: hitmanpro-setup-options.png]" width="532" height="421" border="0" /></li> <li>HitmanPro will start scanning your system for malicious files. Depending on the the size of your hard drive, and the performance of your computer, this step will take several minutes. <img title="HitmanPro scanning for Win 8 Security System" src="http://malwaretips.com/images/removalguide/hpro4.png" alt="[Image: hitmanpro-scanning.png]" width="532" height="421" border="0" /></li> <li>Once the scan is complete,a screen displaying all the malicious files that the program found will be shown as seen in the image below.After reviewing each malicious object click <[b]>Next</[b]>. <img title="HitmanPro Win 8 Security System scan results" src="http://malwaretips.com/images/removalguide/hpro5.png" alt="[Image: hitmanpro-scan-results.png]" width="532" height="421" border="0" /></li> <li>Click <[b]>Activate free license </[b]>to start the free 30 days trial and remove the malicious files. <img title="Activate HitmanPro free license to remove detected infections" src="http://malwaretips.com/images/removalguide/hpro6.png" alt="[Image: hitmanpro-activation.png]" width="532" height="421" border="0" /></li> <li>HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.</li> </ol>[/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b] [/QUOTE]
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