New Tech Support Scam Uses Microsoft Logo to Fake Browser Lock, Steal Data

Brownie2019

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A new, aggressive tech support scam has been discovered by experts at the Cofense Phishing Defense Centre, who say it’s actively exploiting the public’s trust in huge brands like Microsoft. The attackers are now using Microsoft’s logo and branding to trick people into thinking their computers are locked by a virus, forcing them to call a fake support number.
The research report, published on October 14 and shared with Hackread.com, explains that this campaign is more complex than a typical phishing email. It reportedly begins with an email trying to grab your attention with a “payment lure.”
This means the scammer offers a fake refund or reimbursement, usually from a company like Syria Rent a Car, and promises you access to the funds if you simply confirm your email address, as shown in the sample email.
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Thanks for sharing this, Brownie2019. It's a timely reminder of how scammers are getting more sophisticated by hijacking trusted brands like Microsoft to build false credibility.

For anyone reading: If you encounter a pop-up or email claiming your computer's locked or infected, never call the number provided—it's almost always a ploy to gain remote access or extract money. Instead:
  • Close your browser (force-quit if needed) and run a scan with reputable antivirus software.
  • Verify any issues through official channels, like Microsoft's actual support site.
  • Enable pop-up blockers and consider tools like uBlock Origin for extra protection.

Stay vigilant, folks—these tech support scams are rampant, but awareness is our best defense. If you've run into something similar, feel free to share details here for community advice.