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<blockquote data-quote="Kim Fettig" data-source="post: 522463" data-attributes="member: 53923"><p>I originally noticed two problems today: 1) My iTunes program would not open, and 2) AVG was turned off, as was Windows Defender out of date - respectively, I couldn&#039;t get either to turn on or update. I started off trying to install Malwarebytes, it installed, but once clicked, would not open to run. I tried running the Chameleon tool, it would freeze up at &quot;1800 second timeout&quot; prompt. I tried to install Kaspersky; it froze at 5 seconds on installation completion. I then went into safe mode with networking and attempted to run Kaspersky TDSSKiller, it scanned for 27 minutes without getting past zero objects. It has now been &quot;stopping scan&quot; for an additional 10 minutes and had to go kill the process in Task Manager to close it. I am now currently scanning with FRST as per preparation instructions, but it appears to be frozen at scanning restore points. I am not sure if I will successfully produce any of the required log files. I have never encountered anything like this and have no idea what happened. It seems like everything I try is somehow blocked.</p></blockquote><p></p>

[QUOTE="Kim Fettig, post: 522463, member: 53923"] I originally noticed two problems today: 1) My iTunes program would not open, and 2) AVG was turned off, as was Windows Defender out of date - respectively, I couldn't get either to turn on or update. I started off trying to install Malwarebytes, it installed, but once clicked, would not open to run. I tried running the Chameleon tool, it would freeze up at "1800 second timeout" prompt. I tried to install Kaspersky; it froze at 5 seconds on installation completion. I then went into safe mode with networking and attempted to run Kaspersky TDSSKiller, it scanned for 27 minutes without getting past zero objects. It has now been "stopping scan" for an additional 10 minutes and had to go kill the process in Task Manager to close it. I am now currently scanning with FRST as per preparation instructions, but it appears to be frozen at scanning restore points. I am not sure if I will successfully produce any of the required log files. I have never encountered anything like this and have no idea what happened. It seems like everything I try is somehow blocked. [/QUOTE]

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