Solved No longer able to log on to my bank site

[Dave Russo]

As of 3 days ago I am no longer able to log in to my bank account with my desktop Browser Edge and Chrome, for some reason Internet employer still works, does anyone have any insight why this could be? My Android phone also works. The Banks support offers no help

 

[Divine_Barakah]

As of 3 days ago I am no longer able to log in to my bank account with my desktop Browser Edge and Chrome, for some reason Internet employer still works, does anyone have any insight why this could be? My Android phone also works. The Banks support offers no help

Maybe an adblocker or some extension is blocking it? Maybe banking mode of your antivirus?

 

[Venustus]

Have you tried deleting cookies?

 

[Kongo]

As of 3 days ago I am no longer able to log in to my bank account with my desktop Browser Edge and Chrome, for some reason Internet employer still works, does anyone have any insight why this could be? My Android phone also works. The Banks support offers no help

I wouldn't even try to login with Internet Explorer if I were you. Do you have system- or network-wide adblocking configured with Adguard Windows or NextDNS etc. that may block some needed resources of the site? As it's not working in both Edge and Chrome this might be the case.

 

[Viking]

Do you have system- or network-wide adblocking configured with Adguard Windows or NextDNS etc. that may block some needed resources of the site? As it's not working in both Edge and Chrome this might be the case.

Or hide my ip address enabled in Adguard > Stealth Mode?

 

[Divine_Barakah]

I wouldn't even try to login with Internet Explorer if I were you. Do you have system- or network-wide adblocking configured with Adguard Windows or NextDNS etc. that may block some needed resources of the site? As it's not working in both Edge and Chrome this might be the case.

But I believe system-wide blocking would affect Internet Explorer too, right?

 

[Kongo]

But I believe system-wide blocking would affect Internet Explorer too, right?

Whoops, forgot about that . I think the best way of checking if it's caused by an extension is to acess the site in private browsing mode and see if it still doesn't work.

 

[Kongo]

Or hide my ip address enabled in Adguard > Stealth Mode?

Yep, happens to me too from time to time that some sites don't let me log in cause of that.

 

[Gandalf_The_Grey]

Like all others said we need more information.
What adblocker or privacy extensions are you using, what real time AV, are third party cookies allowed for your bank's website?

 

[mkoundo]

In Edge, click on the profile icon in the top right corner and select "browse as guest". Try logging in using the guest account.

 

[Dave Russo]

I found my problem, the browser extension "Web Boost" was causing it, funny I didn't notice any other site having trouble. Thanks all for your help

 

[Kongo]

hope he means that one: McAfee® Web Boost

 

[Dave Russo]

hope he means that one: McAfee® Web Boost

Web Boost it was this one not McAfee​

 

[JasonUK]

I wouldn't install any extension that hadn't had an update for approaching 5yrs regardless of the developer / claimed performance / privacy concerns Perhaps this hiccup is the nudge you needed to remove it!

 

[Jan Willy]

I wouldn't install any extension ...

This part of your statement I fully agree.

 

[Divine_Barakah]

This part of your statement I fully agree.

The only extensions I have is the password manager and Mendeley on Chrome and that’s it.

 

[roger_m]

I don't think the Web Boost extension will steal data, as it is open source, and you can view the source code. It has not been updated for a long time, as the developer as not had the time to do so. He recommends using Decentraleyes as an alternative as it is more up to date.
https://www.facebook.com/WebBoostExtension/posts/what-are-the-differences-from-decentraleyes-disconnect-and-local-cdn-is-it-usefu/2751524878253759/

Decentralayes is basically a copy of one of WebBoost algorithms.
I would say - use Decentralayes for now, it's fresher than WebBoost.
I will update WebBoost when I have time for that project

 

[ForgottenSeer 85179]

I don't think the Web Boost extension will steal data, as it is open source

Let's speak about facts
OpenSource doesn't mean it's secure or private.
Only very few people checking OpenSource code and even less for little known projects.

And you don't know if that code is used in the end if you doesn't compile it by yourself.
Only an Audit will tell you and this needs to be done after every update.

 

[roger_m]

Let's speak about facts
OpenSource doesn't mean it's secure or private.
Only very few people checking OpenSource code and even less for little known projects.

While that is true, I don't assume that extensions are untrustworthy, without proof.

 

[Ink]

Web Boost it was this one not McAfee​

Link: Web Boost - Wait Less, Browse Faster!

Last updated August 2016.

This extension applies clever caching techniques (which are not there in browser by default) and blocks the stuff you do not need (ads and trackers).
It requires "the access to read all website data" to analyse what website building blocks are used to cache and block things.

Source code at mr-mig/webbooost

Reading the reviews on the CWS, it's out-dated and may break newer websites. It also appears that one of the possible developers responds, but never delivers the goods.

It may be recommended to uninstall this version, and replace with a similar extension.

Marking thread as solved.

If you have any questions, feel free to ask at Add-ons & Extensions