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<blockquote data-quote="TwinHeadedEagle" data-source="post: 446350" data-attributes="member: 6533"><p><img src="https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/mbam-old.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> <u><span style="color: blue">Uninstall outdated Malwarebytes' Anti-Malware</span></u></strong></p><p></p><p>Please download <a href="http://www.malwarebytes.org/mbam-clean.exe" target="_blank"><span style="color: #ff0000"><strong>MBAM-clean</strong></span></a> and save it to your desktop.</p><p></p><ul> <li data-xf-list-type="ul">Right-click on <strong><span style="color: black">mbam-clean.exe</span></strong> icon and select <img src="https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> Run as Administrator</strong> to start the tool.</li> <li data-xf-list-type="ul">It will ask you to reboot the machine - please do so.</li> </ul><p></p><p>After that follow my next instructions to download & install the newset MBAM version.</p><p></p><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/51a46ae42d560-malwarebytes_anti_malware.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> <u><span style="color: blue">Scan with Malwarebytes' Anti-Malware</span></u></strong></p><p></p><p>Please download <a href="http://www.malwarebytes.org/mwb-download/confirm/" target="_blank"><span style="color: #ff0000"><strong>Malwarebytes Anti-Malware</strong></span></a> and save it to your desktop.</p><ul> <li data-xf-list-type="ul">Install the progam and select <strong>update</strong>.</li> <li data-xf-list-type="ul">Once updated, click the <strong>Settings</strong> tab, in the left panel choose <strong>Detctions & protection</strong> and tick <strong>Scan for rootkits</strong>.</li> <li data-xf-list-type="ul">In the same tab, under <strong>PUP</strong> and <strong>PUM detections</strong> make sure it is set to <strong>Treat detections as malware</strong>.</li> <li data-xf-list-type="ul">Click the <strong>Scan</strong> tab, choose <strong>Threat Scan</strong> is checked and click <strong>Scan Now</strong>.</li> <li data-xf-list-type="ul">If threats are detected, click the <strong>Apply Actions</strong> button. You will now be prompted to reboot. Click <strong>Yes</strong>.</li> <li data-xf-list-type="ul">Upon completion of the scan (or after the reboot), click the <strong>History</strong> tab.</li> <li data-xf-list-type="ul">Click <strong>Application Logs</strong> and double-click the <strong>Scan Log</strong>.</li> <li data-xf-list-type="ul">At the bottom click <strong>Export</strong> and choose <strong>Text file</strong>.</li> </ul><p>Save the file to your desktop and include its content in your next reply.</p></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 446350, member: 6533"] [img]https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/mbam-old.png[/img] [b] [u][color=blue]Uninstall outdated Malwarebytes' Anti-Malware[/color][/u][/b] Please download [url=http://www.malwarebytes.org/mbam-clean.exe][color=#ff0000][b]MBAM-clean[/b][/color][/url] and save it to your desktop. [list][*]Right-click on [b][color=black]mbam-clean.exe[/color][/b] icon and select [img]https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg[/img] [b] Run as Administrator[/b] to start the tool. [*]It will ask you to reboot the machine - please do so.[/list] After that follow my next instructions to download & install the newset MBAM version. [img]https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/51a46ae42d560-malwarebytes_anti_malware.png[/img] [b] [u][color=blue]Scan with Malwarebytes' Anti-Malware[/color][/u][/b] Please download [url=http://www.malwarebytes.org/mwb-download/confirm/][color=#ff0000][b]Malwarebytes Anti-Malware[/b][/color][/url] and save it to your desktop. [list][*]Install the progam and select [b]update[/b]. [*]Once updated, click the [b]Settings[/b] tab, in the left panel choose [b]Detctions & protection[/b] and tick [b]Scan for rootkits[/b]. [*]In the same tab, under [b]PUP[/b] and [b]PUM detections[/b] make sure it is set to [b]Treat detections as malware[/b]. [*]Click the [b]Scan[/b] tab, choose [b]Threat Scan[/b] is checked and click [b]Scan Now[/b]. [*]If threats are detected, click the [b]Apply Actions[/b] button. You will now be prompted to reboot. Click [b]Yes[/b]. [*]Upon completion of the scan (or after the reboot), click the [b]History[/b] tab. [*]Click [b]Application Logs[/b] and double-click the [b]Scan Log[/b]. [*]At the bottom click [b]Export[/b] and choose [b]Text file[/b].[/list] Save the file to your desktop and include its content in your next reply. [/QUOTE]
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