Reply to thread

Message: <blockquote data-quote="Jack" data-source="post: 74771" data-attributes="member: 1">Ok.looks good.... Lets make some futher check-ups.STEP 1: Run a scan with Malwarebytes Anti-Malware in Chamelon mode<ol>    <li>Download <>Malwarebytes Chameleon from <a title="External link" href="http://downloads.malwarebytes.org/file/chameleon" rel="nofollow external">here</a> </>and extract it to a folder in a convenient location</li>    <li>Make certain that your PC is connected to the internet and then open the folder where you extracted Chameleon to and double-click on the Chameleon help file and then follow the onscreen instructions to use it.</li>    <li>If the Chameleon help file itself will not open, then double-click each file one by one until you find one that works, which will be indicated by a black DOS/command prompt window <>Note:</> Do not attempt to open <>mbam-killer</> as that is not a Chameleon executable and serves a different purpose)</li>    <li>Follow the onscreen instructions to press a key to continue and Chameleon will proceed to download and install Malwarebytes Anti-Malware for yo</li>    <li>Once it has done this, it will attempt to update Malwarebytes Anti-Malware, click <>OK</> when it says that the database was updated successful</li>    <li>Next, Malwarebytes Anti-Malware will automatically open and perform a Quick scan</li>    <li>Upon completion of the scan, if anything has been detected, click on <>Show Result</></li>    <li>Have Malwarebytes Anti-Malware remove any threats that are detected and click <>Yes</> if prompted to reboot your computer to allow the removal process to complete</li>    <li>After your computer restarts, open <>Malwarebytes Anti-Malware</> and perform a Full System scan to verify that there are no remaining threats</li>Please add both logs in your next reply.</ol><hr />STEP 2: Run a scan with RogueKiller<ol>    <li>Please <>download the latest official version of </><>RogueKiller</>.<a href="http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe" rel="nofollow" target="_blank">RogueKiller Download Link</a> (This link will automatically download RogueKiller on your computer)</li>    <li><>Double click on RogueKiller.exe</> to start this utility and then <>wait for the Prescan to complete</>.This should take only a few seconds and then you can <>click the Start button</> to perform a system scan.<img title="Click on the Start button to perform a system scan" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-1.png" alt="[Image: roguekiller-1.png]" width="600" height="450" border="0" /></li>    <li>After the scan has completed, <>press the Delete button</> to remove any malicious registry keys.<img title="Press Delete to remove the malicious registry keys" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-2.png" alt="[Image: roguekiller-2.png]" width="600" height="450" border="0" /></li>    <li>Next we will need to restore your shortcuts, <>so click on the ShortcutsFix button </>and allow the program to run.<img title="Click on the Start button to perform a system scan" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-3.png" alt="[Image: roguekiller-1.png]" width="600" height="450" border="0" /></li></ol>The report has been created on the desktop.In your next reply please post:    All RKreport.txt text files located on your desktop.<hr />STEP 3: Run a scan with Kaspersky Virus Removal Tool<ol><li>Download Kaspersky Virus Removal Tool from the below link and then double click on it to start this utility.       <><a title="External link" href="http://www.kaspersky.com/antivirus-removal-tool?form=1" rel="nofollow">KASPERSKY VIRUS REMOVAL TOOL</a></> (This link open an new webpage from where you can download Kaspersky Virus Removal Tool on your computer.)</li>    <li>Follow the onscreen prompts until it is installed</li>    <li>Click the Options button (the 'Gear' icon), then make sure only the following are ticked:<ul>    <li>System Memory</li>    <li>Hidden startup objects</li>    <li>Disk boot sectors</li>    <li>Local Disk (C: )</li>    <li>Also any other drives (Removable that you may have)</li></ul></li>    <li>Then click on <>Actions</> on the left hand side</li>    <li>Click <>Select Action</>, then make sure both <>Disinfect</> and <>Delete if disinfection fails</> are ticked</li>    <li>Click on <>Automatic Scan</></li>    <li>Now click the <>Start Scanning</> button, to run the scan</li>    <li>After the scan is complete, click the reports button ('Paper icon', next to the 'Gear' icon) on the right hand side</li>    <li>Click <>Detected threats</> on the left</li>    <li>Now click the <>Save</> button, and save it as <>kaslog.txt</> to your <>Desktop</></li>    <li>Please attach kaslog.txt in your next reply.</li></ol><hr />What's next?Attach the following logs to your post (You can find <a href="http://malwaretips.com/Thread-How-to-use-the-attachment-system?pid=16072#pid16072" target="_blank">here</a> details on how to use the Attachment System): 1.Malwarebytes log2.RogueKiller logs3.Kaspersky log4.Let me know if you had any problems with the above instructions and also let me know how things are running now!</blockquote>

Verification

Top