Advice Request Now Shadow Defender ask for password ?

[acme]

Hi,
Never used a password for 'Shadow Defender', now it's asking for a password that I never had or used Can't sign-in to 'change or forgot my password' since I can't sign-on to change it

Does anybody use a password or how to have a password ? An uninstall/install will do I guess

 

[Kaffee4Eck]

If you really dont set a password. You should reinstall it with deleting existing configuration. Its hard but anyway I think it is faster to reinstall it before you test many passwords.

 

[Soulbound]

Hi,
Never used a password for 'Shadow Defender', now it's asking for a password that I never had or used Can't sign-in to 'change or forgot my password' since I can't sign-on to change it

Does anybody use a password or how to have a password ? An uninstall/install will do I guess

you are pretty much out of luck if you do not know the password.

To uninstall, boot into safemode to proceed to uninstall.

Then just reinstall it if you really want it.

A bit of a hassle but its the only option I am aware of it, unless you want to use the "shadow defender password reset" program but for that, google is your friend, since I cannot comment on such tool...

 

[hjlbx]

Hi,
Never used a password for 'Shadow Defender', now it's asking for a password that I never had or used Can't sign-in to 'change or forgot my password' since I can't sign-on to change it

Does anybody use a password or how to have a password ? An uninstall/install will do I guess

If Trial expired then it ask for password. It has been that way for years now.

 

[acme]

If Trial expired then it ask for password. It has been that way for years now.

Problem is that I won this on this site 'Giveaway' and got a 'Lifetime License' Must have died without letting me know It still made me do a 'Trial 30 day test' every 30 days with a Lifetime License

 

[Cats-4_Owners-2]

Problem is that I won this on this site 'Giveaway' and got a 'Lifetime License' Must have died without letting me know It still made me do a 'Trial 30 day test' every 30 days with a Lifetime License

@acme,
..sorry to hear of your frustrations with Shadow Defender. I use it a lot.
*Sigh*
I have never used a password on the version we've used since 2013...

The lifetime license you won is definitely worth keeping & using. I remember that Giveaway. If I remember it correctly, @exterminator20 (He of the friendly Santa hat) was in touch with SD's developer. If your reinstall does not solve your dilemma I'd surely contact our illustrious staffer whom is ever a helpful mentor! Just click on his name, & 'start a conversation' if he does not post a response here ...for even 'exterminators' x's 20 must sleep
sometimes.

I wish you success ..with lots more Shadow Mode sessions to come!

 

[Deleted member 178]

what password? SD never asked me a password lol

 

[hjlbx]

Problem is that I won this on this site 'Giveaway' and got a 'Lifetime License' Must have died without letting me know It still made me do a 'Trial 30 day test' every 30 days with a Lifetime License

It is some type of problem with Shadow Defender license authentication.

Did you submit e-mail to support about it ?

NOTE: Support = Tony (developer), so it could take a long time for reply. If no reply, you might have to send emails quite a few times. That is just how it is with Shadow Defender support.

 

[Online_Sword]

it could take a long time for reply

This might vary from case to case. When I sent him an email to ask a question, he replied after only 1 hour 6 minutes.

 

[hjlbx]

This might vary from case to case. When I sent him an email to ask a question, he replied after only 1 hour 6 minutes.

It depends. Sometimes fast, sometimes almost instant, sometimes painfully slow.

With support you can never give up !

 

[frogboy]

I guess under administration the require password box is unchecked.

 

[acme]

@acme,
..sorry to hear of your frustrations with Shadow Defender. I use it a lot.
*Sigh*
I have never used a password on the version we've used since 2013...

The lifetime license you won is definitely worth keeping & using. I remember that Giveaway. If I remember it correctly, @exterminator20 (He of the friendly Santa hat) was in touch with SD's developer. If your reinstall does not solve your dilemma I'd surely contact our illustrious staffer whom is ever a helpful mentor! Just click on his name, & 'start a conversation' if he does not post a response here ...for even 'exterminators' x's 20 must sleep
sometimes.

I wish you success ..with lots more Shadow Mode sessions to come!

I e-mailed @exterminator20 but no response yet or no response from the Shadow Defender support either.

 

[Deleted Member 333v73x]

I e-mailed @exterminator20 but no response yet or no response from the Shadow Defender support either.

Send it again

 

[Exterminator]

I e-mailed @exterminator20 but no response yet or no response from the Shadow Defender support either.

I am sorry I sent a reply to your PM.
Completely uninstall shadow defender,I would suggest a 3rd party uninstaller such as Revo or IObit to remove all remnants and the reinstall it.
Download Shadow Defender from here Shadow Defender - the easiest PC/laptop security and privacy protection tool
I will send you a key in a PM and you can try that one.
I do not know why a password is required and why your license is not working.

 

[frogboy]

I am sorry I sent a reply to your PM.
Completely uninstall shadow defender,I would suggest a 3rd party uninstaller such as Revo or IObit to remove all remnants and the reinstall it.
Download Shadow Defender from here Shadow Defender - the easiest PC/laptop security and privacy protection tool
I will send you a key in a PM and you can try that one.
I do not know why a password is required and why your license is not working.

Now that is a great festive gesture.

 

[Cats-4_Owners-2]

exterminator's red hat, as well as your own, frogboy, are very present even when we cannot see them during other times of the year!

 

[Mohan Rajan]

Hi,
Never used a password for 'Shadow Defender', now it's asking for a password that I never had or used Can't sign-in to 'change or forgot my password' since I can't sign-on to change it

Does anybody use a password or how to have a password ? An uninstall/install will do I guess

Please stop Windows Defragger or any Third Party Defragmenter.
Now uninstall, reinstall and enter serial.
You should not have the password problem again, assuming you never set a password.
It looks like Shadow Defender files are defragmented while Shadow Defender is active.
Solution is always defrag outside of Shadow Mode.
To do this, in your Third Party Defragmenter, if you have one, specify that Defragmentation should be suspended while Shadow defender.exe is running.

Have a good day.