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outlook deleting mail body & antivirus software being blocked
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<blockquote data-quote="sara123" data-source="post: 336891" data-attributes="member: 33364"><p>Here's a copy of the log:</p><p></p><p>Farbar Service Scanner Version: 17-01-2015</p><p>Ran by HP Laptop (administrator) on 20-01-2015 at 22:37:45</p><p>Running from "C:\Users\HP Laptop\Downloads"</p><p>Microsoft Windows 8.1 (X64)</p><p>Boot Mode: Normal</p><p>****************************************************************</p><p></p><p>Internet Services:</p><p>============</p><p></p><p>Connection Status:</p><p>==============</p><p>Localhost is accessible.</p><p>LAN connected.</p><p>Google IP is accessible.</p><p>Google.com is accessible.</p><p>Yahoo.com is accessible.</p><p></p><p></p><p>Windows Firewall:</p><p>=============</p><p></p><p>Firewall Disabled Policy: </p><p>==================</p><p></p><p></p><p>System Restore:</p><p>============</p><p></p><p>System Restore Policy: </p><p>========================</p><p></p><p></p><p>Action Center:</p><p>============</p><p></p><p></p><p>Windows Update:</p><p>============</p><p>wuauserv Service is not running. Checking service configuration:</p><p>The start type of wuauserv service is set to Demand. The default start type is Auto.</p><p>The ImagePath of wuauserv service is OK.</p><p>The ServiceDll of wuauserv service is OK.</p><p></p><p></p><p>Windows Autoupdate Disabled Policy: </p><p>============================</p><p></p><p></p><p>Windows Defender:</p><p>==============</p><p>WinDefend Service is not running. Checking service configuration:</p><p>The start type of WinDefend service is set to Demand. The default start type is Auto.</p><p>The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".</p><p></p><p></p><p>Windows Defender Disabled Policy: </p><p>==========================</p><p>[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]</p><p>"DisableAntiSpyware"=DWORD:1</p><p></p><p></p><p>Other Services:</p><p>==============</p><p></p><p></p><p>File Check:</p><p>========</p><p>C:\Windows\System32\nsisvc.dll => File is digitally signed</p><p>C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed</p><p>C:\Windows\System32\dhcpcore.dll => File is digitally signed</p><p>C:\Windows\System32\drivers\afd.sys => File is digitally signed</p><p>C:\Windows\System32\drivers\tdx.sys => File is digitally signed</p><p>C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed</p><p>C:\Windows\System32\dnsrslvr.dll => File is digitally signed</p><p>C:\Windows\System32\mpssvc.dll => File is digitally signed</p><p>C:\Windows\System32\bfe.dll => File is digitally signed</p><p>C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed</p><p>C:\Windows\System32\wscsvc.dll => File is digitally signed</p><p>C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed</p><p>C:\Windows\System32\wuaueng.dll => File is digitally signed</p><p>C:\Windows\System32\qmgr.dll => File is digitally signed</p><p>C:\Windows\System32\es.dll => File is digitally signed</p><p>C:\Windows\System32\cryptsvc.dll => File is digitally signed</p><p>C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed</p><p>C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed</p><p>C:\Windows\System32\svchost.exe => File is digitally signed</p><p>C:\Windows\System32\rpcss.dll => File is digitally signed</p><p></p><p></p><p>**** End of log ****</p></blockquote><p></p>
[QUOTE="sara123, post: 336891, member: 33364"] Here's a copy of the log: Farbar Service Scanner Version: 17-01-2015 Ran by HP Laptop (administrator) on 20-01-2015 at 22:37:45 Running from "C:\Users\HP Laptop\Downloads" Microsoft Windows 8.1 (X64) Boot Mode: Normal **************************************************************** Internet Services: ============ Connection Status: ============== Localhost is accessible. LAN connected. Google IP is accessible. Google.com is accessible. Yahoo.com is accessible. Windows Firewall: ============= Firewall Disabled Policy: ================== System Restore: ============ System Restore Policy: ======================== Action Center: ============ Windows Update: ============ wuauserv Service is not running. Checking service configuration: The start type of wuauserv service is set to Demand. The default start type is Auto. The ImagePath of wuauserv service is OK. The ServiceDll of wuauserv service is OK. Windows Autoupdate Disabled Policy: ============================ Windows Defender: ============== WinDefend Service is not running. Checking service configuration: The start type of WinDefend service is set to Demand. The default start type is Auto. The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"". Windows Defender Disabled Policy: ========================== [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender] "DisableAntiSpyware"=DWORD:1 Other Services: ============== File Check: ======== C:\Windows\System32\nsisvc.dll => File is digitally signed C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed C:\Windows\System32\dhcpcore.dll => File is digitally signed C:\Windows\System32\drivers\afd.sys => File is digitally signed C:\Windows\System32\drivers\tdx.sys => File is digitally signed C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed C:\Windows\System32\dnsrslvr.dll => File is digitally signed C:\Windows\System32\mpssvc.dll => File is digitally signed C:\Windows\System32\bfe.dll => File is digitally signed C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed C:\Windows\System32\wscsvc.dll => File is digitally signed C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed C:\Windows\System32\wuaueng.dll => File is digitally signed C:\Windows\System32\qmgr.dll => File is digitally signed C:\Windows\System32\es.dll => File is digitally signed C:\Windows\System32\cryptsvc.dll => File is digitally signed C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed **** End of log **** [/QUOTE]
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