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Software Troubleshooting
Paul.DLL error when trying to launch Sims via Origin
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<blockquote data-quote="ravenosky" data-source="post: 234300" data-attributes="member: 25092"><p>I would like to first thank you for answering me.</p><p>Here is my DXDiag, I hope you don't mind me uploading it as a file?</p><p></p><p>I have tried the reset before. I just installed the game on this laptop and have not even been able to play it since it crashes before I even see it load up on my desktop. I click either Play in origin or double click the icon on my desktop, my mouse does the circle loading thing then stops, the launcher never loads at all. I just got the Sims 2 Ultimate Collection since EA is letting fans get it for free via Origin til the 31st, I never completed my collection of Sims 2 and this was my chance to get all EPs and SPs. This is not just with Sims 2, the same thing happens with Sims 3, and only with the digital copies downloaded and installed through Origin. I only chose to go with the digital copy because I no longer have my physical copies of the games.</p><p></p><p>I copied the error report from my last attempt to launch the game.</p><p>I upload the error in two files, one with the copy of the general view of the error, the other with copy of the details.</p><p>Again I hope that uploading them as files helps. If you need me to copy and paste them into the thread here, please let me know.</p></blockquote><p></p>
[QUOTE="ravenosky, post: 234300, member: 25092"] I would like to first thank you for answering me. Here is my DXDiag, I hope you don't mind me uploading it as a file? I have tried the reset before. I just installed the game on this laptop and have not even been able to play it since it crashes before I even see it load up on my desktop. I click either Play in origin or double click the icon on my desktop, my mouse does the circle loading thing then stops, the launcher never loads at all. I just got the Sims 2 Ultimate Collection since EA is letting fans get it for free via Origin til the 31st, I never completed my collection of Sims 2 and this was my chance to get all EPs and SPs. This is not just with Sims 2, the same thing happens with Sims 3, and only with the digital copies downloaded and installed through Origin. I only chose to go with the digital copy because I no longer have my physical copies of the games. I copied the error report from my last attempt to launch the game. I upload the error in two files, one with the copy of the general view of the error, the other with copy of the details. Again I hope that uploading them as files helps. If you need me to copy and paste them into the thread here, please let me know. [/QUOTE]
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