Troubleshoot PC issue after using dBug. Can you help?

[newcomer]

Hello guys..i need some help from u guys here in this forums...please help me out..i was downloaded the "dbug" from majorgeeks last nite...after i installed and run the "dbug" it's automatic reboot my computer...after the computer turn it back on...it's deleted all all the apps that i can not open it ! when i opended all the apps it's said " your system administrator has blocked this program..for more information contact your administrator " and ( i can't download anything from the web browser also ) can u guys know is there any chance to help me to fix all the problems ? please help me out guys...and sorry abt my English not too good ) thanks and u guys have a good day..stay safe ) ( the only app that i can open is Microsoft Edge how lucky i am ) !

 

[Logethica]

Hi @newcomer
I just looked at the description page for "dbug" on the majorgeeks site that you downloaded it from...
It says..
"When malware has taken over Windows, run dBug.exe as many times as it takes for it to restart Windows. Once Windows begins a restart, you know that dBug has done its job.
Once Windows has restarted, the malware should not be running and you have the opportunity to use removal tools and processes. Locate and remove the malware.
With the malware removed, run dBug_Undo.cmd in order to undo the changes made by dBug.exe so other legitimate applications have the opportunity to function normally."

So It may be best to run "dBug_Undo.cmd"

 

[newcomer]

Hello Logethica...thanks for ur advice...! I tried so many times to open the "dbug" to undo.cmd but when I try to open it..it said " your sytem administrator has blocked this program" how sad ;(..right now I can't open any app..all the apps are dead but thanks anyway for ur help Logethica..I really appreciate it !!

 

[_CyberGhosT_]

Could be the way the Malware is coded (to prevent the running of that tool) thats stopping it's execution.
Read the rules and Post here --> Malware Removal Assistance
@TwinHeadedEagle is our resident expert and may be able to help you.
Welcome, and while your here, why not share your config with the community.

 

[newcomer]

Could be the way the Malware is coded (to prevent the running of that tool) thats stopping it's execution.
Read the rules and Post here --> Malware Removal Assistance
@TwinHeadedEagle is our resident expert and may be able to help you.
Welcome, and while your here, why not share your config with the community.

oh ok thanks buddy...I will contact with him soon. honestly I dunno how to post the security config to the forums..can u show me how to do it please because I am new in here

 

[_CyberGhosT_]

T

oh ok thanks buddy...I will contact with him soon. honestly I dunno how to post the security config to the forums..can u show me how to do it please because I am new in here

This should help you my friend --> [MUST READ] How To Share Your Security Config
And our introduction thread can be found here --> New Member Introductions

 

[Logethica]

Hello Logethica...thanks for ur advice...! I tried so many times to open the "dbug" to undo.cmd but when I try to open it..it said " your sytem administrator has blocked this program" how sad ;(..right now I can't open any app..all the apps are dead but thanks anyway for ur help Logethica..I really appreciate it !!

You are welcome @newcomer ... I am sorry that it did not help.
@_CyberGhosT_ will point you in the right direction though

 

[_CyberGhosT_]

Yo

You are welcome @newcomer ... I am sorry that it did not help.
@_CyberGhosT_ will point you in the right direction though

You cared enough to try my friend, and that speaks volumes

 

[Logethica]

Yo

You cared enough to try my friend, and that speaks volumes

Thanks mate..You too

 

[newcomer]

You are welcome @newcomer ... I am sorry that it did not help.
@_CyberGhosT_ will point you in the right direction though

Nah you be alright...you already tried ur best to help me out...thanks. u the best sir

 

[jamescv7]

@newcomer: Sometimes an infection on the computer may provide some side effects even manage to kill it; the error pertains on administrator access can be fix within 3 solutions.

Follow this link

 

[newcomer]

@newcomer: Sometimes an infection on the computer may provide some side effects even manage to kill it; the error pertains on administrator access can be fix within 3 solutions.

Follow this link

Thanks James..i already followed the link that u gave me above....but the problems still havn't made ( or maybe I dunno how to do like the way they tell me in the link ) but thanks anyway sir

 

[LabZero]

If nothing works you can try a restore point made before of this problem but you consider that a possible malware may have infected the restore points.

"If you want to return to a Restore Point, open the System Properties dialog box again, click the System Protection tab and then click the System Restore… button. Follow the on-screen instructions and select the desired Restore Point when prompted."

PS: you can run the system restore also in safe mode, if you have some problem in normal mode.

Read more: Windows 10 problems? Discover how System Restore can help

I do hope this can help you

 

[newcomer]

If nothing works you can try a restore point made before of this problem but you consider that a possible malware may have infected the restore points.

"If you want to return to a Restore Point, open the System Properties dialog box again, click the System Protection tab and then click the System Restore… button. Follow the on-screen instructions and select the desired Restore Point when prompted."

PS: you can run the system restore also in safe mode, if you have some problem in normal mode.

Read more: Windows 10 problems? Discover how System Restore can help

I do hope this can help you

Hello Klipsh...Thanks brother...I did try all the step that u gave above today...but it's still won't work..but I have a question, when I click on " create a restore point " what should I type in the box to create restore point ?

 

[newcomer]

Hello Klipsh...Thanks brother...I did try all the step that u gave above today...but it's still won't work..but I have a question, when I click on " create a restore point " what should I type in the box to create restore point ?

because when I click on create a restore point. it's show me the box and say " Type a description to help u identify the restore point. The current date and time are added automatically " please help me out brother if you don't mind, thanks a lot

 

[LabZero]

Simply type the name of your new restore point, as you want.

PS: if you have a working system image you can try to restore the OS

 

[newcomer]

Simply type the name of your new restore point, as you want.

PS: if you have a working system image you can try to restore the OS

hey hello Klipsh..sorry abt to bother u...but like I said..i want to make some restore point to go back to windows 8.1..then I will reinstall windows 10 back...but when i go to setting reset and reinstall windows 10..after they done...they said " No changes were made " taht's why i asked u to help me out to make some restore point to go back windows 8.1. thanks for ur time to help me out Klipsh

 

[Logethica]

hey hello Klipsh..sorry abt to bother u...but like I said..i want to make some restore point to go back to windows 8.1..then I will reinstall windows 10 back...but when i go to setting reset and reinstall windows 10..after they done...they said " No changes were made " taht's why i asked u to help me out to make some restore point to go back windows 8.1. thanks for ur time to help me out Klipsh

Hi @newcomer ...
Please forgive me if I misunderstand you,but..
Are you trying to make a NEW restore point now that takes you back to when you ran Windows 8.1?..because I do not think this is possible (Please correct me if I am wrong fellow MT members)..
Making a NEW restore point now will mean that you can return to the date and time that you "created" the restore point.
Now that you have Windows 10 Home ,I think that you can only return to system restore points that were created after you installed it..

 

[newcomer]

Hi @newcomer ...
Please forgive me if I misunderstand you,but..
Are you trying to make a NEW restore point now that takes you back to when you ran Windows 8.1?..because I do not think this is possible (Please correct me if I am wrong fellow MT members)..
Making a NEW restore point now will mean that you can return to the date and time that you "created" the restore point.
Now that you have Windows 10 Home ,I think that you can only return to system restore points that were created after you installed it..

it's ok now...I just bought a new laptop..and I gave the old one to my friend...Thanks Logethica....I really appreciate alot that u try to help me here and u have a nice weekend !

 

[Logethica]

it's ok now...I just bought a new laptop..and I gave the old one to my friend...Thanks Logethica....I really appreciate alot that u try to help me here and u have a nice weekend !

Thank you very much,my friend...and I hope that you have a great weekend too