Persistent Virus/Malware (SysWOW64 and RuntimeBroker.exe)

thanatos_5

New Member
Thread author
Apr 5, 2016
2
Hi,

I recently noticed symptoms of a malware/virus infection. Some .exe files stopped working (e.g. Spotify and Malwarebytes) and their icons disappeared for no reason. I tried to install antivirus software such as Malwarebytes but failed as I got errors during installation. I now have issues installing and uninstalling some software (especially antivirus software). I did a bit of research and followed some instructions from various sources and it seems that the process that may be causing these symptoms is RuntimeBroker.exe. I tried to end the process but several instances of the same process are running at once, and they seem to be restarting every time I end the process. Could anyone please help me resolve this issue? I have attached some scan logs to this post and I hope they'll be of use.

Thanks in advance!
 

Attachments

  • AdwCleaner[S2].txt
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  • Addition.txt
    66.3 KB · Views: 2
  • FRST.txt
    47.1 KB · Views: 1

thanatos_5

New Member
Thread author
Apr 5, 2016
2
Nevermind, I ran HitmanPro again and it seems like RuntimeBroker.exe is no longer running. I ran RKill and there were no issues at all. I also seem to be able to install and uninstall software again.
 

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