Solved Please help, dllhost.exe, lolagent.exe warnings and others

[Kalbi]

Hello and Happy Holidays! Unfortunately I think my machine has contracted a/some viruses. Mostly syswow64/dllhost.exe but also others like logagent.exe. If you could possibly help me I would be forever greatful.

 

[argus]

Helllo,

Before we begin, please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The logs can take some time to research, so please be patient with me.
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
• Instructions that I give are for your system only!
• Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
• Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
• Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

Download

Malwarebytes Anti-Rootkit to your desktop.

• Double-click the icon to start the tool.
• It will ask you where to extract it, then it will start.
• Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
• Click in the introduction screen "next" to continue.
• Click in the following screen "Update" to obtain the latest malware definitions.
• Once the update is complete select "Next" and click "Scan".
• When the scan is finished and no malware has been found select "Exit".
• If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
• Open the MBAR folder and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"

Scan with Farbar Recovery Scan Tool
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Kalbi]

I downloaded Malwarebytes anti rootkit and tried to start a scan and got a error message that I have to completely exit Malwarebytes anti malware to continue. I turned off antimalware but still keep getting the error message. I apologize if I'm being dumb.

 

[argus]

Disable malwarebytes.
Right-click on the MBAM icon in the systray and uncheck Enable Protection.

 

[Kalbi]

Man I'm dumb, thank you so much. Here are the logs.

 

[argus]

How is the situation now?

 

[Kalbi]

Things seem much better! Thank you for your help. I hope you have a very happy holiday season.