PLEASE HELP ME REVOME THIS

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Quafailure

New Member
Thread author
May 17, 2024
4
Ive had this stupid virus for so long and ive already deleted it 5 times and completly cleared my google and reinstalled it so many tiems but it keeps coming back 2 days after i wipe it. I have asked all my tech friends if they know how to remove it but no luck. please help me.Screenshot 2024-05-17 164600.png
 

nasdaq

Moderator
Verified
Staff Member
Nov 5, 2019
1,534
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Is Chrome your default Browser?

If the problem persists and Chrome is Synced with other Devices reset it.



Execute the suggested fix.

Restart the computer normally.
==

If any issues remains please follow these instructions.

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Check the boxes as seen here:
L7kNU5y.jpg

Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Please attach the logs for my review.
How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Let me know what problems persists.

Wait for further instructions

p.s.
This program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
OR, you should restore the program from the Quarantine folder.
====
 

Quafailure

New Member
Thread author
May 17, 2024
4
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Is Chrome your default Browser?

If the problem persists and Chrome is Synced with other Devices reset it.



Execute the suggested fix.

Restart the computer normally.
==

If any issues remains please follow these instructions.

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Check the boxes as seen here:
L7kNU5y.jpg

Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Please attach the logs for my review.
How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Let me know what problems persists.

Wait for further instructions

p.s.
This program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
OR, you should restore the program from the Quarantine folder.
====
 

Attachments

  • Addition.txt
    82.4 KB · Views: 2
  • FRST.txt
    45.2 KB · Views: 4

Quafailure

New Member
Thread author
May 17, 2024
4
also if this is any help this is what the virus looks like i always delete it but it comes back after a day or two regardless
 

Attachments

  • Screenshot 2024-05-20 223644.png
    Screenshot 2024-05-20 223644.png
    29.7 KB · Views: 4

nasdaq

Moderator
Verified
Staff Member
Nov 5, 2019
1,534
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Remove this program in bold using the Control Panel > Programs > Programs and Features...
Chromstera Browser (HKLM\...\Chromstera Browser 1.0.0.0) (Version: 1.0.0.0 - Chromstera Research Solutions)
<<<>>>

Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt).

Please post the Fixlog.txt and let me know what problem persists.
 

Attachments

  • Fixlist.txt
    10.5 KB · Views: 2

Quafailure

New Member
Thread author
May 17, 2024
4
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Remove this program in bold using the Control Panel > Programs > Programs and Features...
Chromstera Browser (HKLM\...\Chromstera Browser 1.0.0.0) (Version: 1.0.0.0 - Chromstera Research Solutions)
<<<>>>

Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt).

Please post the Fixlog.txt and let me know what problem persists.
so i tried deleting chromestra but it sad that i cant delete progrmas that are not installed. after i tried draggin the file you attached onto the tool but it wasent working so i just opened the tool normaly and clciked fix this is the log from it
 

Attachments

  • Fixlog.txt
    25.6 KB · Views: 1
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