Troubleshoot Please insert a disc into drive D:. Error

MrExplorer

Level 28
Verified
Nov 15, 2012
1,765
Can you put some screenshots, that might help me understand what could be the problem.

  • Which Operation system.
  • Antivirus Program.
 
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MrExplorer

Level 28
Verified
Nov 15, 2012
1,765
1)Windows Xp
2)Avast

Screenshots please.
This problem might be created by Virus or Some Hardware Problem.

If Virus Problem than:
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    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download “Malwarebytes Anti-Malware Free”)
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    Malwarebytes-Anti-Malware-Setup.jpg

    UAC-prompt.jpg
    You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
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    malwarebytes-anti-malware-2-0-installation.jpg

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    malwarebytes-anti-malware-2-0-final-screen.jpg
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    malwarebytes-anti-malware-fix-now.jpg

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    malwarebytes-anti-malware-threat-scan-option.jpg
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    malwarebytes-anti-malware-2-0-update-now.jpg
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    malwarebytes-anti-malware-scan.jpg
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    malwarebytes-anti-malware-potential-threat-detected.jpg

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    malwarebytes-anti-malware-remove-virus.jpg

    After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats
 
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R

RevolutionSphere

Thread author
Here's the screenshot, I shall get to scanning right away.
 

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Cowpipe

Level 16
Verified
Well-known
Jun 16, 2014
781
I should explain, there are two types of DVD, the plus and minus standards. Some dvd drives will have difficulty working with one format or the other, particularly with older drives. I remember some years ago with an old computer of mine, i bought a pack of dvd discs, and for some reason they didn't show up, i got the same error as you. It wasn't until years later that i realised they weren't physically compatable with my drive ;)
 
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Cowpipe

Level 16
Verified
Well-known
Jun 16, 2014
781
Could you take a photo of the discs (any logos, brand names etc) and a photo of your dvd drive and I'll check for you if you like
 
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Ink

Administrator
Verified
Staff Member
Well-known
Jan 8, 2011
22,361
+1 for the DVD may be incompatible.

Edit: Try another disc brand.
 
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