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<blockquote data-quote="kuttus" data-source="post: 99062" data-attributes="member: 2676">Hi TJ,If you are able to start the computer in safe mode run it in safe mode. Otherwise run the OTL from the same way you did before...&lt;h3&gt;Steps to Start your computer in Safe Mode with Networking&lt;/h3&gt;&lt;ol&gt;&lt;li&gt;Remove all floppy disks, CDs, and DVDs from your computer, and then &lt;&gt;restart your computer&lt;/&gt;.&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;&lt;&gt;Press and hold the F8 key as your computer restarts&lt;/&gt;.Please keep in mind that you need to press the F8 key &lt;&gt;before the Windows start-up logo appears&lt;/&gt;.&lt;em&gt;Note&lt;/em&gt;: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the &quot;F8 key&quot;, &lt;&gt;tap the &quot;F8 key&quot; continuously&lt;/&gt; until you get the Advanced Boot Options screen.&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;On the Advanced Boot Options screen, use the arrow keys to &lt;&gt;highlight Safe Mode with Networking&lt;/&gt; , and then &lt;&gt;press ENTER&lt;/&gt;.&lt;img title=&quot;Safe Mode with Networking screen&quot; src=&quot;http://malwaretips.com/images/removalguide/safemode.jpg&quot; alt=&quot;[Image: Safemode.jpg]&quot; width=&quot;539&quot; height=&quot;292&quot; border=&quot;0&quot; /&gt;&lt;/li&gt;&lt;/ol&gt;&lt;hr /&gt;</blockquote>

[QUOTE="kuttus, post: 99062, member: 2676"] Hi TJ, If you are able to start the computer in safe mode run it in safe mode. Otherwise run the OTL from the same way you did before... <h3>Steps to Start your computer in Safe Mode with Networking</h3> <ol><li>Remove all floppy disks, CDs, and DVDs from your computer, and then <[b]>restart your computer</[b]>.</li> <li><[b]>Press and hold the F8 key as your computer restarts</[b]>.Please keep in mind that you need to press the F8 key <[b]>before the Windows start-up logo appears</[b]>. Note: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the "F8 key", <[b]>tap the "F8 key" continuously</[b]> until you get the Advanced Boot Options screen.</li> <li>On the Advanced Boot Options screen, use the arrow keys to <[b]>highlight Safe Mode with Networking</[b]> , and then <[b]>press ENTER</[b]>. <img title="Safe Mode with Networking screen" src="http://malwaretips.com/images/removalguide/safemode.jpg" alt="[Image: Safemode.jpg]" width="539" height="292" border="0" /></li> </ol> <hr />[/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b] [/QUOTE]

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