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<blockquote data-quote="TwinHeadedEagle" data-source="post: 364219" data-attributes="member: 6533"><p>Let's try with this tool instead:</p><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/home/hosted-images-tools/TDSSKiller_Kaspersky.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> <u><span style="color: #0000FF">Scan with TDSSKiller</span></u></strong></p><p></p><p>Please download <a href="http://support.kaspersky.com/downloads/utils/tdsskiller.exe" target="_blank"><span style="color: #008000"><strong>TDSSKiller</strong></span></a> by Kaspersky and save it to your desktop.</p><p></p><ul> <li data-xf-list-type="ul">Right-click on <img src="https://sites.google.com/site/cannedfixes/home/hosted-images-tools/TDSSKiller_Kaspersky.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> icon and select <img src="https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> Run as Administrator</strong> to start the tool.</li> <li data-xf-list-type="ul">Click on <strong>Change parameters</strong> and put a checkmark beside <strong>Loaded modules</strong>. A reboot will be needed to apply the changes, allow it to do so.</li> <li data-xf-list-type="ul">Your machine may appear very slow and unusable after that - it's normal. </li> <li data-xf-list-type="ul">TDSSKiller will run automaticaly. Click on <strong>Change parameters</strong> and click <strong>OK</strong>.</li> <li data-xf-list-type="ul">Click the <strong>Start Scan</strong> button and wait patiently.</li> </ul><p></p><p>If anything will be found follow this guidelines:</p><ul> <li data-xf-list-type="ul">If a <strong>suspicious object</strong> is detected, the default action will be <strong>Skip</strong>, click on <strong>Continue</strong>.</li> <li data-xf-list-type="ul">If <strong>malicious objects</strong> are found, they will show in the Scan results - Select action for found objects and offer three options.<br /> Ensure <strong>Cure</strong> (default) is selected, then click <strong>Continue</strong> > <strong>Reboot now to finish the cleaning process</strong>.<br /> If <strong>Cure</strong> is not available, please choose <strong>Skip</strong> instead.</li> <li data-xf-list-type="ul"><strong>Do not choose Delete unless instructed!</strong></li> </ul><p></p><p>A report will be created in your root directory, (usually C:\ drive) in the form of <strong>TDSSKiller.[Version]_[Date]_[Time]_log.txt</strong>. Please include the contents of that file in your next post.</p></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 364219, member: 6533"] Let's try with this tool instead: [img]https://sites.google.com/site/cannedfixes/home/hosted-images-tools/TDSSKiller_Kaspersky.png[/img] [B] [U][COLOR=#0000FF]Scan with TDSSKiller[/COLOR][/U][/B] Please download [URL='http://support.kaspersky.com/downloads/utils/tdsskiller.exe'][COLOR=#008000][B]TDSSKiller[/B][/COLOR][/URL] by Kaspersky and save it to your desktop. [LIST] [*]Right-click on [img]https://sites.google.com/site/cannedfixes/home/hosted-images-tools/TDSSKiller_Kaspersky.png[/img] icon and select [IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg[/IMG] [B] Run as Administrator[/B] to start the tool. [*]Click on [B]Change parameters[/B] and put a checkmark beside [B]Loaded modules[/B]. A reboot will be needed to apply the changes, allow it to do so. [*]Your machine may appear very slow and unusable after that - it's normal. [*]TDSSKiller will run automaticaly. Click on [B]Change parameters[/B] and click [B]OK[/B]. [*]Click the [B]Start Scan[/B] button and wait patiently. [/LIST] If anything will be found follow this guidelines: [LIST] [*]If a [B]suspicious object[/B] is detected, the default action will be [B]Skip[/B], click on [B]Continue[/B]. [*]If [B]malicious objects[/B] are found, they will show in the Scan results - Select action for found objects and offer three options. Ensure [B]Cure[/B] (default) is selected, then click [B]Continue[/B] > [B]Reboot now to finish the cleaning process[/B]. If [B]Cure[/B] is not available, please choose [B]Skip[/B] instead. [*][B]Do not choose Delete unless instructed![/B] [/LIST] A report will be created in your root directory, (usually C:\ drive) in the form of [B]TDSSKiller.[Version]_[Date]_[Time]_log.txt[/B]. Please include the contents of that file in your next post. [/QUOTE]
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