Pop ups (Reimage, rdsrv, AdCash) after every click on all browsers and PCs in my home network

[Gazeuse]

After following your guidelines, the adware is still active. I noticed today that both a desktop computer and another laptop on my house share the same problem as my pc. When I surfed the web on my college´s network no pop up appeared after clicking. What can I do to kill this annoying malware?

 

[Gazeuse]

Sorry for double post, after the first click I can only surf the site with TAB. this is the report for the Adw Cleaner Scan I just ran.

 

[argus]

Helllo,

My name is Argus and and I will be helping you with your computer problems.

Before we begin, please note the following:

• I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
• The logs can take some time to research, so please be patient with me.
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
• Instructions that I give are for your system only!
• Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
• Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
• Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not be able to help you if you do not follow my instructions.

Rules and policies

We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[Gazeuse]

Hello, Argus, Thanks in advance for all the guidance and help!
There you go:

 

[argus]

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;
  autoclean;
  emptyalltemp;
  bitsadmin /reset /allusers;b
  ipconfig /flushdns;b

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

 

[Gazeuse]

Zoek.exe v5.0.0.0 Updated 04-May-2015
Tool run by Hoepker on Thu 06/04/2015 at 22:40:38.73.
Microsoft Windows 8.1 6.3.9600 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Hoepker\Desktop\zoek.exe [Scan all users] [Script inserted]

==== Older Logs ======================

C:\zoek-results2015-06-03-035320.log 8937 bytes

==== System Restore Info ======================

6/4/2015 10:43:34 PM Zoek.exe System Restore Point Created Successfully.

==== Empty Folders Check ======================

C:\Users\Hoepker\AppData\Local\VirtualStore deleted successfully

==== Deleting CLSID Registry Keys ======================


==== Deleting CLSID Registry Values ======================


==== Deleting Services ======================


==== Batch Command(s) Run By Tool======================


==== Deleting Files \ Folders ======================


==== Chromium Look ======================

AdBlock - Hoepker\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\gighmmpiobklfepjocnamgkkbiglidom
Bookmark Manager - Hoepker\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\gmlllbghnfkpflemihljekbapjopfjik
Chrome Hotword Shared Module - Hoepker\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\lccekmodgklaepjeofjdjpbminllajkg

==== Chromium Startpages ======================

C:\Users\Hoepker\AppData\Local\Google\Chrome\User Data\Profile 1\Preferences
D9CB550FED79823EED1","gfdkimpbcpahaombhbimeihdjnejgicl":"1482BE40E0B2F6C14B9C6D669763F75E21ABC5FBBE09FE62B067ED0FF7405864","gighmmpiobklfepjocnamgkkbiglidom":"D5DA0403E6B0B625D822623A2992237F98DB8B3BB85B4255ABC5B55F7FE4DE90","gkojfkhlekighikafcpjkiklfbnlmeio":"55DB7485D81F78AF8C3C7586EADB8031DC201EA3DBB2B9C34FC376D7C9155528","gmlllbghnfkpflemihljekbapjopfjik":"7550C6759FBC5E200E17D1AAD0DBE62ECBFC6ACCB3AB6E14630B504879D961BD","kmendfapggjehodndflmmgagdbamhnfd":"EFBE2AFA8DBD009C7950BA02292A6A3BDC64EAAA2357F71D82FBC1293590A39C","lccekmodgklaepjeofjdjpbminllajkg":"7BAF989D5851826BD8839A7B95CBDEA679A1100F5C0356509AD19DC02D92B9D7","mfehgcgbbipciphmccgaenjidiccnmng":"26BF21CCFE71EC23549E39FF66BC119D8313AEE476C36E655E94611BC3ADD32A","mfffpogegjflfpflabcdkioaeobkgjik":"923F3AFA92FE6B1DCE19358A9F00EE9A17A942C8E2AC442CB95C0FEB8FC01E6D","mgndgikekgjfcpckkfioiadnlibdjbkf":"17BB80C0F6097ABF35E29D816252B87CE39666A0901BA4185C28175008FF7BF9","mhjfbmdgcfjbbpaeojofohoefgiehjai":"9974779476A60037286B7572F9FD73354D0755AE23764115B795DE391A518B94","nbpagnldghgfoolbancepceaanlmhfmd":"A95DFC4EE3EE01439E4827E6595A7FC1772A9A9A74E7EA44DDE6AE76BA436817","neajdppkdcdipfabeoofebfddakdcjhd":"259DA690F0EA8725ED3AD5C11F804971869DBCC667F164E6C57136EF731708D7","nkeimhogjdpnpccoofpliimaahmaaome":"944DB40878090B039ED730564E8A598CDDE102A09836FA38AA9102590622E5D3","nmmhkkegccagdldgiimedpiccmgmieda":"2DE0FBD1D2191B2EF98D41F81BC1A7D13B2A68EABBA51EB8B0C6112BA882313D","pafkbggdmjlpgkdkcbjmhmfcdpncadgh":"4594A0B1553004581BB9556B4E556973548D20641D2A64CD4A9F7F55D2D39CF4","pjkljhegncpnkpknbcohdijeoejaedia":"2D42E7F115CBC8A4348D38377E6C2B4385CE3E638FAD5E183F64A9A461695D5B"}},"google":{"services":{"last_username":"E46A274578F7AF017F462F61A22858203E05D03B9A479792F441AE4C82767506","username":"FB1EAC1CAF89A56D30D7BFC977FE9492E4A6D7FC8C1B2FDE8F66D2218397A513"}},"homepage":"5D9284455E22909CE96E5E4BF4BC287FD5FB415E1B64879DF15607DA67343A56","homepage_is_newtabpage":"F596EF33CE5B4379BE8C484C51B84BE31D2AF456EB458B19C41108E7D4057017","pinned_tabs":"5784AD3E63344B9DBD8846B58115F7D3BD3382FDFE04D9AEABAA5130C5C73D65","prefs":{"preference_reset_time":"6640AFDA44888D1837D6841D2BAC825E50C1FF355D4B7030515C10D384F44C56"},"profile":{"reset_prompt_memento":"D7FE1FA296FF8DBA9639065B9FDBF41AB56E7DB3A3F10FA50720751BF2206833"},"safebrowsing":{"incidents_sent":"A5E4B2045109CC0448213C5592680541092DD1D0B93FF419BA9CAD43625EE461"},"search_provider_overrides":"FB2F5C64D6AC5AA25ED2811F636E1766BAAAF8614B35198A6582B0FDC6C77E5C","session":{"restore_on_startup":"7B429CBD5695116383A12BF742D0607235E0CB9485D8D7EBD64BF004F90F78A9","startup_urls":"E9213B180050F9CFD48A73496514C7633A68E92675B9BF46467725F0AF1DA450"},"software_reporter":{"prompt_reason":"CE04247E9E1C65F172ADBC83DF5009E2DA5C84904B7D6DE793D4DC91AB2B0FDB","prompt_seed":"039E2FEE8452A6C3C005A2381C8A7764759730A06911D5D00317477E50FBEFFE","prompt_version":"73BE8A4ABFAC89640E2DBDD744431823CC83618FEF35597240620F9192C03529"},"sync":{"remaining_rollback_tries":"A8815485967FEB8BF1F76394D434CE1FEA279F39A8B18144A51DFEBD515C11A0"}},"super_mac":"99D0D939F76A3330DBA15434DAFD0E5A74036E9064ED3ADAD8B8E17D48CD4172"},"session":{"restore_on_startup":5,"startup_urls":["http://www.google.com/"]},"sync":{"remaining_rollback_tries":0}}


==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://dell13.msn.com/?pc=DCJB"
"Old Start Page"="http://dell13.msn.com/?pc=DCJB"

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://dell13.msn.com/?pc=DCJB"
"Old Start Page"="http://dell13.msn.com/?pc=DCJB"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
{012E1000-F331-11DB-8314-0800200C9A66} Google Url="http://www.google.com/search?q={searchTerms}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC"

==== Empty IE Cache ======================

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Hoepker\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Hoepker\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Hoepker\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Users\Hoepker\AppData\Local\Microsoft\Windows\INetCache\Low\IE emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully

==== Empty FireFox Cache ======================

No FireFox Profiles found

==== Empty Chrome Cache ======================

C:\Users\Hoepker\AppData\Local\Google\Chrome\User Data\Profile 1\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

No Java Cache Found

==== C:\zoek_backup content ======================

C:\zoek_backup (files=61 folders=36 95522334 bytes)

==== Empty Temp Folders ======================

C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Hoepker\AppData\Local\Temp will be emptied at reboot
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\Hoepker\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on Thu 06/04/2015 at 22:56:51.45 ======================

 

[argus]

Re-run zoek and run this script:

C:\Users\Hoepker\AppData\Local\Google\Chrome\User Data\Profile 1\Preferences;f
createsrpoint;
autoclean;
emptyalltemp;

Post its content into your next reply.




**************************************************************************************************************

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Gazeuse]

These are the results:

 

[Gazeuse]

And:

 

[argus]

How is the situation now?

 

[Gazeuse]

Still the same :/ although the pop up info that adblock shows when it blocks them has changed: the previous rdsrv or reimage links are now "data:text/html,<script>window.close();</script>". Besides that, pop up after every click.

 

[argus]

All browsers or only Chrome?

 

[Gazeuse]

All browsers, both IE and chrome. And just FYI, I found out about another thing today: the same pop up issue is happening also on a tablet running Android that is used in my house. In the Chrome app as well.

 

[argus]

Reset your router to factory default.
http://setuprouter.com/networking/how-to-reset-your-router/