Advice Request Possible acrobat reader false positive

[mkoundo]

Hello all, just wanted to check your opinion. Zemana antimalware free detected two files from acrobat reader. I checked the two files with virustotal and they are 100% clean. Anyone else getting this? Safe to assume it's a false positive?

Thanks

Acrobat Reader: 20198.021.20048 (latest version)
Zemana antimalware free: 3.1.450

 

[blackice]

hello all, just wanted to check your opinion. Zemana antimalware free detected two files from acrobat reader. I checked the two files with virustotal and they are 100% clean. Anyone else getting this? Safe to assume it's a false positive?

thanks

acrobat reader: 20198.021.20048 (latest version)
Zemana antimalware free: 3.1.450

View attachment 227949

It’s highly likely they are false positives (especially if VT has zero detection). And lately Zemana hasn’t been as responsive to feedback or false positives. It seems their new engine in 3.0 is prone to false positives. I’d use another second opinion scanner you trust and see what it says.

 

[alv222]

I got false positives tho, it detected as suspicious Sophos and HitmanPro files

 

[plat]

In general, latest versions of something will trigger these "detections" because they're unknown. Maybe you can consider submitting these items thru the "Send Feedback" option at the bottom.

Like, for example, Norton Power Eraser flagged the latest child processes of Edge.dev a few weeks ago. I sumitted reports and three hours later, these were removed by Symantec. You might not get the same attention but if Zemana is still active, it'll likely get taken care of sometime. :emoji_pray:

 

[alv222]

I think they are busy with their deepfake sdk as it works great, i've tried it and it detected a deepfake that wan't analyzed by them before. They did a lot of work in ZAM in the first months of 2019 as you can see in the changelog

 

[blackice]

I think they are busy with their deepfake sdk as it works great, i've tried it and it detected a deepfake that wan't analyzed by them before. They did a lot of work in ZAM in the first months of 2019 as you can see in the changelog

However if you are going to engage the community and get a lot of beta testing support it would seem you would give them a heads up when you wind down. Especially if the person working with them leaves the company.

 

[alv222]

However if you are going to engage the community and get a lot of beta testing support it would seem you would give them a heads up when you wind down. Especially if the person working with them leaves the company.

Well thats true but anyways they may get a new malware analyst

 

[mkoundo]

thanks guys,

i have submitted feedback to zemana.

Malwarebytes + hitmanpro + avast show no issues

regards,

 

[alv222]

thanks guys,

i have submitted feedback to zemana.

Malwarebytes + hitmanpro + avast show no issues

regards,

well... better try to email them i don't think they will do something via the feedback

 

[upnorth]

Zemana antimalware free: 3.1.450

I'm not using Zemana and is not in the loop with their versions but, is that a Beta version as the latest released official version on the homepage is 3.1.395 ?

Zemana AntiMalware Release Notes

Learn what's new with Zemana AntiMalware and see how our development team enhaces your Zemana AntiMalware with each update.

www.zemana.com

It’s highly likely they are false positives (especially if VT has zero detection). And lately Zemana hasn’t been as responsive to feedback or false positives. It seems their new engine in 3.0 is prone to false positives. I’d use another second opinion scanner you trust and see what it says.

Running things, files and urls etc through VT ( VirusTotal ) is one way to get a pretty good answer but, I agree with @blackice to test it with another scanner. Also always download software from the original source or from a reputable and well known source. That will automatic minimize the risk.

Acrobat Reader: 20198.021.20048 (latest version)

Correct!

Release Notes | Adobe Acrobat, Reader

Answers to common questions about updates to Adobe Acrobat and Reader

helpx.adobe.com

 

[mkoundo]

This is not a beta as far as I'm aware. I was using the 2 series portable version (2.74.0.664) which I got directly from zemana's website months ago and it updated itself to 3.1.450 fairly recently.

I'm not using Zemana and is not in the loop with their versions but, is that a Beta version as the latest released official version on the homepage is 3.1.395 ?

Zemana AntiMalware Release Notes

Learn what's new with Zemana AntiMalware and see how our development team enhaces your Zemana AntiMalware with each update.

www.zemana.com

Running things, files and urls etc through VT ( VirusTotal ) is one way to get a pretty good answer but, I agree with @blackice to test it with another scanner. Also always download software from the original source or from a reputable and well known source. That will automatic minimize the risk.

Correct!

Release Notes | Adobe Acrobat, Reader

Answers to common questions about updates to Adobe Acrobat and Reader

helpx.adobe.com