- Aug 21, 2015
- 4
This morning around 10 am (its now the next day 8-22-15 at 1:50am)
At first I thought my router was the problem but I soon realized that the wifi was working fine and when I plugged in my laptop, it was working fine too. But my desktop (the one with the issue) was being weird.. The internet icon at the bottom right corner of the screen would go from "normal" to "loading" to the exclamation mark and then a red X, randomly. The connection would work to load a page and when I would click a link or reload the page or anything that was interacting with the webpage or anything internet related (like updating the virus defs) the internet icon would go through the process again and back to a red X.
I ran all the normal netsh commands to reset everything and even reset the router because why not. But nothing worked. I started searching things on my phone when I ran across an article that was from this site and thought I would give you guys a shot. So far I have installed and ran tdsskiller, awdcleaner, ccleaner, kaspersky total security, malwarebytes, avast (after I paused KS) I did not find anything with malwarebytes and ccleaner cleaned out a bunch of reg errors. But with that said, this past week I noticed that a program I had installed awhile back was popping up as a malicious attempt to connect to my pc on malwarebytes so I uninstalled it.
Even after all that, nothing would work and even trying to connect to my router via the web browser 192.168.1.1 wouldn't work either because it was off and on. I will say that I do A LOT of downloading so this is my reason for thinking it's malware related. I understand the risks but usually I dont have a problem because I have alot of security in place and take steps to avoid screwing up. I have Acronis and RollBack RX installed so "fixing the problem" is as simple as rolling back to last week. But i'm intrigued as to what the problem is, what's causing it and how I can make sure it doesn't happen again.
I almost forgot to mention, (and this is kind of important) My computer blue screened and I was able to snap a pic on my phone. The error code was 0x0000000A.
Also something I think from ADWcleaner fixed my internet issue. I booted the computer in SM and installed, updated and ran AWD and then restarted in normal and my internet has been working fine. So i'm assuming that either booting in SM fixed the problem or AWD did.
I understand the principle of not having 2 AV installed at once because it creates a redundancy, I merely installed Avast to see if it would catch anything that Kaspersky didn't. I have 5+ tb worth of info on my hard drives so scans might take some time.
I've included the FRST log in this post and hope to hear some good news
At first I thought my router was the problem but I soon realized that the wifi was working fine and when I plugged in my laptop, it was working fine too. But my desktop (the one with the issue) was being weird.. The internet icon at the bottom right corner of the screen would go from "normal" to "loading" to the exclamation mark and then a red X, randomly. The connection would work to load a page and when I would click a link or reload the page or anything that was interacting with the webpage or anything internet related (like updating the virus defs) the internet icon would go through the process again and back to a red X.
I ran all the normal netsh commands to reset everything and even reset the router because why not. But nothing worked. I started searching things on my phone when I ran across an article that was from this site and thought I would give you guys a shot. So far I have installed and ran tdsskiller, awdcleaner, ccleaner, kaspersky total security, malwarebytes, avast (after I paused KS) I did not find anything with malwarebytes and ccleaner cleaned out a bunch of reg errors. But with that said, this past week I noticed that a program I had installed awhile back was popping up as a malicious attempt to connect to my pc on malwarebytes so I uninstalled it.
Even after all that, nothing would work and even trying to connect to my router via the web browser 192.168.1.1 wouldn't work either because it was off and on. I will say that I do A LOT of downloading so this is my reason for thinking it's malware related. I understand the risks but usually I dont have a problem because I have alot of security in place and take steps to avoid screwing up. I have Acronis and RollBack RX installed so "fixing the problem" is as simple as rolling back to last week. But i'm intrigued as to what the problem is, what's causing it and how I can make sure it doesn't happen again.
I almost forgot to mention, (and this is kind of important) My computer blue screened and I was able to snap a pic on my phone. The error code was 0x0000000A.
Also something I think from ADWcleaner fixed my internet issue. I booted the computer in SM and installed, updated and ran AWD and then restarted in normal and my internet has been working fine. So i'm assuming that either booting in SM fixed the problem or AWD did.
I understand the principle of not having 2 AV installed at once because it creates a redundancy, I merely installed Avast to see if it would catch anything that Kaspersky didn't. I have 5+ tb worth of info on my hard drives so scans might take some time.
I've included the FRST log in this post and hope to hear some good news
