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Windows Malware Removal Help & Support
Possibly "Still Infected" after Complete Re-install!
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<blockquote data-quote="kuttus" data-source="post: 120175" data-attributes="member: 2676"><p><span style="font-size: 15px">STEP 1: Run a scan with AdwCleaner</span></p><p></p><p><ol><li>Download <strong>AdwCleaner</strong> from the below link.</p><p><<strong>><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></<strong>> <em>(This link will automatically download Security Check on your computer)</em></li></strong></strong></p><p><strong><strong></strong></strong></p><p><strong><strong> <li>Close all open programs and internet browsers.</li></strong></strong></p><p><strong><strong> <li>Double click on <<strong>>adwcleaner.exe</<strong>> to run the tool.</li></strong></strong></strong></strong></p><p><strong><strong><strong><strong> <li>Click on <<strong>>Delete</<strong>>,then confirm each time with <<strong>>Ok</<strong>>.</li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong> <li>Your computer will be rebooted automatically. A text file will open after the restart.</li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong> <li>Please post the contents of that logfile with your next reply.</li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong> <li>You can find the logfile at <<strong>>C:\AdwCleaner[S1].txt</<strong>> as well.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><hr/></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px">STEP 2: Run a scan with Junkware Removal Tool</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Please download <strong>Junkware Removal Tool</strong> to your desktop from <a href="http://thisisudax.org/downloads/JRT.exe" target="_blank">here</a></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><ul> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Turn off your antivirus software now to avoid potential conflicts</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Double-click to run the tool. For <strong>Windows Vista</strong> or <strong>7</strong> users, right-click the file and select <strong>Run as Administrator</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>The tool will open and start scanning your system</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Please be patient as this can take a while to complete depending on your system's specifications</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>On completion, a log (JRT.txt) will be saved to your desktop and will automatically open</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Post the contents of JRT.txt into your next reply</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> </ul><p></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><hr /><p></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px">STEP 3: Run a scan with ESET Online Scanner</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Download ESET Online Scanner utility from the below link</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><<strong>><a title="External link" href="http://download.eset.com/special/eos/esetsmartinstaller_enu.exe" rel="nofollow">ESET ONLINE SCANNER DOWNLOAD LINK</a></<strong>> <em>(This link will automatically download ESET Online Scanner on your computer.)</em></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Check <<strong>>Yes, I accept the Terms of Use</<strong>></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Click the <<strong>>Start</<strong>> button.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Check <<strong>>Scan archives</<strong>></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Push the <<strong>>Start</<strong>> button.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>When the scan completes, push <<strong>>List of found threats</<strong>></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Push <<strong>>Export to Text file </<strong>> and save the file to your desktop using a unique name, such as <<strong>>ESET Scan</<strong>>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Push the <<strong>>back</<strong>> button.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Push <<strong>>Finish</<strong>></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><hr /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p></blockquote><p></p>
[QUOTE="kuttus, post: 120175, member: 2676"] [SIZE=4]STEP 1: Run a scan with AdwCleaner[/SIZE] <ol><li>Download [b]AdwCleaner[/b] from the below link. <[b]><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></[b]> [i](This link will automatically download Security Check on your computer)[/i]</li> <li>Close all open programs and internet browsers.</li> <li>Double click on <[b]>adwcleaner.exe</[b]> to run the tool.</li> <li>Click on <[b]>Delete</[b]>,then confirm each time with <[b]>Ok</[b]>.</li> <li>Your computer will be rebooted automatically. A text file will open after the restart.</li> <li>Please post the contents of that logfile with your next reply.</li> <li>You can find the logfile at <[b]>C:\AdwCleaner[S1].txt</[b]> as well.</li> </ol> <hr/> [SIZE=4]STEP 2: Run a scan with Junkware Removal Tool[/SIZE] Please download [b]Junkware Removal Tool[/b] to your desktop from [url=http://thisisudax.org/downloads/JRT.exe]here[/url] [list][*]Turn off your antivirus software now to avoid potential conflicts [*]Double-click to run the tool. For [b]Windows Vista[/b] or [b]7[/b] users, right-click the file and select [b]Run as Administrator[/b] [*]The tool will open and start scanning your system [*]Please be patient as this can take a while to complete depending on your system's specifications [*]On completion, a log (JRT.txt) will be saved to your desktop and will automatically open [*]Post the contents of JRT.txt into your next reply[/list] [hr] [SIZE=4]STEP 3: Run a scan with ESET Online Scanner[/SIZE] <ol> <li>Download ESET Online Scanner utility from the below link <[b]><a title="External link" href="http://download.eset.com/special/eos/esetsmartinstaller_enu.exe" rel="nofollow">ESET ONLINE SCANNER DOWNLOAD LINK</a></[b]> <em>(This link will automatically download ESET Online Scanner on your computer.)</em></li> <li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li> <li>Check <[b]>Yes, I accept the Terms of Use</[b]></li> <li>Click the <[b]>Start</[b]> button.</li> <li>Check <[b]>Scan archives</[b]></li> <li>Push the <[b]>Start</[b]> button.</li> <li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li> <li>When the scan completes, push <[b]>List of found threats</[b]></li> <li>Push <[b]>Export to Text file </[b]> and save the file to your desktop using a unique name, such as <[b]>ESET Scan</[b]>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li> <li>Push the <[b]>back</[b]> button.</li> <li>Push <[b]>Finish</[b]></li> </ol> <hr />[/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/hr][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b] [/QUOTE]
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