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Windows Malware Removal Help & Support
Problem with Updates - Windows, Malwarebytes,
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<blockquote data-quote="jetta1223" data-source="post: 156380" data-attributes="member: 16236"><p>Hi Guys,</p><p></p><p>I hope I'm posting this in the correct category on the website (it's the only place I can see a button "post a thread").</p><p></p><p>I think I may have some kind of hidden malware or virus. I can't do a boot scan because my internet requires me to manually turn it on once widows starts, therefore no possibility for a safe mode with networking.</p><p></p><p>There is something in my computer that is playing with all my updates. I don't know what it is. I used all many of the tools recommended by MalwareTips. Is somebody who is experienced in this able to possibly help me? I have Kaspersky Internet Security 2014. When I manually update it goes up to 24% and then stops there and gives me the screen "Databases and Application are up to date". I have MalwareBytes and the Update button greys out and I cannot click on it. And with Windows Updates the red flag comes up in taskbar telling me I need to choose an update method (and automatic updates is shut off).</p><p></p><p>I've tried uninstalling and reinstalling several times. I'm afraid to go on the internet without a Sandboxie.</p><p>Can somebody please help?</p><p></p><p>Thank you.</p></blockquote><p></p>
[QUOTE="jetta1223, post: 156380, member: 16236"] Hi Guys, I hope I'm posting this in the correct category on the website (it's the only place I can see a button "post a thread"). I think I may have some kind of hidden malware or virus. I can't do a boot scan because my internet requires me to manually turn it on once widows starts, therefore no possibility for a safe mode with networking. There is something in my computer that is playing with all my updates. I don't know what it is. I used all many of the tools recommended by MalwareTips. Is somebody who is experienced in this able to possibly help me? I have Kaspersky Internet Security 2014. When I manually update it goes up to 24% and then stops there and gives me the screen "Databases and Application are up to date". I have MalwareBytes and the Update button greys out and I cannot click on it. And with Windows Updates the red flag comes up in taskbar telling me I need to choose an update method (and automatic updates is shut off). I've tried uninstalling and reinstalling several times. I'm afraid to go on the internet without a Sandboxie. Can somebody please help? Thank you. [/QUOTE]
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